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Walmart

Sells groceries and essentials in stores and online

Store Manager - Division 1, Neighborhood Market

Retail Store ManagementPosted on Nov 9
Full-timeClemmons, NC, USAIn-person

About the Job

Requirements

  • Four years of general management experience, including financial accountability.
  • Four years of experience supervising 50 or more exempt and non-exempt associates or employees, including responsibility for performance management, mentoring, hiring, and firing.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
  • For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.
  • Successful completion of all job-required trainings and assessments is required.

Responsibilities

  • Uphold the Company’s Open Door Policy by meeting with associates, listening to their concerns, researching issues, reviewing Company policies and procedures, and providing resolutions; proactively seek associate comments and concerns by meeting with associates in their work areas.
  • Initiate, direct, and participate in community outreach programs; encourage and support associates and managers in serving the community; establish and maintain relationships with key individuals or groups; represent the Company to external organizations; follow Company media guidelines; and champion Company-sponsored programs, events, and sustainability efforts to associates, customers, and the local community.
  • Drive the facility’s financial performance by ensuring sales and profit goals are achieved, leading the management team in controlling expenses, developing plans to correct financial performance deficiencies, overseeing budget creation, and participating in analysis of economic trends and community needs for budget forecasting.
  • Model, enforce, and provide direction and guidance to hourly associates and managers on customer service approaches and techniques to resolve customer needs, complaints, and issues within Company guidelines and standards.
  • Direct the management team in facility operations and communicate with management and hourly associates about facility operations, merchandising, and Company direction.
  • Drive facility sales by ensuring effective merchandise presentation, accurate and competitive pricing, proper signing, in-stock and inventory levels, sales budgeting and forecasting, and assessment of economic trends and community needs.
  • Ensure the success of the Academy training environment and store standards by meeting Academy Store requirements and standard operating procedures; create an engaging environment that supports associate engagement; integrate Academy associates into leadership and store meetings and activities; advise Academy staff on training curriculum content; engage trainees during their store assignments by being available, providing job-shadowing opportunities, and serving as a culture champion; engage customers within the Academy training format; maintain high customer service; serve as a visible operations champion in the Academy program by welcoming and introducing new trainee groups and sharing relevant business experience; act as an Academy advocate across supported markets; and participate in talent and succession planning within supported markets.
  • Drive the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating plans and priorities, removing barriers, providing resources, identifying performance standards, measuring progress, adjusting performance, developing contingency plans, demonstrating adaptability, and supporting continuous learning.
  • Provide supervision and development opportunities for associates by selecting and training them, mentoring, assigning duties, building a team-based work environment, establishing performance expectations, conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting belonging.
  • Promote and support Company policies, procedures, mission, values, and standards of ethics and integrity by training and directing others in their use and application, ensuring compliance, and utilizing and supporting the Open Door Policy.
  • Evaluate the ongoing effectiveness of current plans, programs, and initiatives; consult with business partners, managers, coworkers, and other stakeholders; solicit, evaluate, and apply suggestions to improve efficiency and cost effectiveness; and participate in and support community outreach events.
  • Build high-performing teams by embracing differences in people, cultures, ideas, and experiences, and create a workplace where associates feel seen, supported, and connected through belonging and opportunities to thrive.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact to motivate and influence.
  • Attract and retain talent, empower and develop talent, and recognize others’ contributions and accomplishments.
  • Maintain and promote integrity, ethics, and compliance; model Walmart values; hold oneself and others accountable; and support the Company’s goal of becoming a regenerative company through positive impact, belonging, waste reduction, and local giving.
  • Deliver results while putting customers first, adapting to how, where, and when customers shop, and applying the Every Day Low Price and Every Day Low Cost business models to plans.
  • Make decisions based on data insights and analysis, balance short- and long-term priorities, and consider customers, associates, shareholders, suppliers, business partners, and communities when making plans.
  • Demonstrate curiosity and a desire to learn, take calculated risks, show courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvement, adopt and encourage new technologies and skills, and support others through change.

Desired Qualifications

  • A Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Experience running a fresh or dry grocery area.

About the Company

Walmart

Sells groceries and essentials in stores and online

Walmart sells groceries, household essentials, clothing, and electronics through stores and online marketplaces for consumers around the world. Its everyday low price model combines large purchasing volumes with distribution networks that move goods to stores and customer homes. Shoppers can browse online, collect orders at a nearby store, or request delivery, while third-party merchants use its marketplace and fulfillment services to reach customers. The group earns revenue from merchandise sales, memberships, advertising, and services, and also operates pharmacies, optical centers, and digital payments businesses. Walmart opened its first discount store in 1962 and is headquartered in Bentonville, Arkansas.

Company size
10,001+
Company stage
IPO
Headquarters
Bentonville, AR
Founded
1962

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