Dining, Bar & Counter Service·Confirmed live in the last 24 hours·
Full-timeFranklin, TN, USAIn-person
About the Job
Requirements
A positive attitude and team-first mindset.
Passion for guest service.
Ability to stand and walk for extended periods, up to eight hours or more.
Ability to regularly lift and carry trays, dishes, and drinks weighing up to 25 pounds.
Ability to work quickly in a fast-paced environment and in close quarters with team members and guests.
Responsibilities
Deliver guest satisfaction to every guest.
Know the menu and share information about it with guests.
Greet every guest with a smile and genuine energy.
Uphold sanitation, safety, and alcohol compliance standards.
Assist wherever needed and help keep the restaurant clean and safe.
Desired Qualifications
Food service or retail experience is preferred but not required.
Basic food safety knowledge is a plus.
Drake’s is a neighborhood restaurant and bar with an unconventional spirit. Dedicated to giving everyone a place to come play, everything at Drake’s—from our atmosphere to our team and our menu —is designed with an infectious energy that ensures everyone leaves with a story to tell. We’re not afraid to push the boundaries (and maybe break a few rules) to give guests an experience like no other. After all, we’re the restaurant that dared to put burgers and sushi on the same menu. At Drake’s, we’re always looking for big smiles, outgoing personalities, and unique individuals to join our family. We work hard and play harder!
We’re looking for team members who are passionate about hospitality and love creating memorable guest experiences. Whether you’ve worked in food service, retail, or are just naturally great with people, we’d love to meet you.
What You’ll Do: Deliver 100% guest satisfaction—every guest, every time Be a Drake’s tour guide: know the menu, love the vibe, and share it Greet every guest with a smile and genuine energy Uphold sanitation, safety, and alcohol compliance standards Jump in where needed—because we’re all in this together Assist in keeping the restaurant clean and safe Stand and walk for long periods (up to 8 hours or more) Lift and carry trays, dishes, and drinks—up to 25 pounds regularly Move quickly in a fast-paced, high-energy environment Work in close quarters with other team members and guests
What We’re Looking For: Positive attitude and team-first mindset Passion for guest service Food service or retail experience preferred, but not required Basic food safety knowledge is a plus
Why You’ll Love Working at Drake’s: 🩺 Complete health care package, including dental (available after 1 year of full-time employment) 💸 401K with company match (available after 1 year of employment) 🎓 Education reimbursement – Up to $500/semester for full-time students working 20+ hours/week with a 3.2+ GPA 📈 Career growth opportunities – 86% of our managers are promoted from within 🍔 Enjoy 40% off at all Bluegrass Hospitality Group (BHG) restaurants ❤️ Strong company culture and emergency family fund to support our team when it matters most 🎁 Holiday closures – We close for Thanksgiving and Christmas so you can spend time with loved ones