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LettrLabs

Automated direct-mail marketing platform

Machine Operator

Machine & Process OperationConfirmed live in the last 24 hours
Full-timeChicago, IL, USA$22 - $24 /hr

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least five years of experience operating machinery or equipment in a manufacturing or industrial environment is required.
  • Prior experience in production or a similar operational role is required.
  • Candidates must be at least 21 years old.
  • A valid driver's license is required.
  • Candidates must pass a background check and sign a non-disclosure agreement.
  • Mechanical aptitude and the ability to understand and operate complex production equipment are required.
  • Ability to read and interpret standard operating procedures and work instructions is required.
  • Basic computer literacy, including data entry into production or computerized maintenance management system software and inventory updates, is required.
  • Ability to stand, walk, and remain on one's feet for extended periods, up to 10 hours per shift, is required.
  • Ability to regularly lift and carry up to 25 pounds and occasionally up to 50 pounds is required.
  • Frequent standing, bending, reaching, climbing platforms or stairs, and repetitive motions are required.
  • Manual dexterity and hand-eye coordination for equipment operation are required.
  • Near and far vision sufficient to read gauges, displays, and printed work instructions is required.
  • Employees must wear provided personal protective equipment, including safety glasses, hearing protection, steel-toed footwear, and gloves.
  • The position works in a manufacturing plant with loud and industrial conditions, moderate to high noise levels, moving mechanical parts, and varying temperatures.

Responsibilities

  • Set up, operate, and monitor assigned manufacturing equipment and production lines according to standard operating procedures.
  • Meet daily production targets by maintaining equipment performance, uptime, and output quality.
  • Perform changeovers and line clearances to minimize downtime between production runs.
  • Identify, report, and act on opportunities to reduce material waste and scrap.
  • Accurately document production data, batch records, and process logs in real time.
  • Stage materials and coordinate material handling to keep the production line supplied.
  • Conduct in-process quality checks and inspections to ensure products meet specifications.
  • Identify and segregate non-conforming materials and initiate corrective action reports as needed.
  • Follow ISO standards and applicable regulatory requirements; participate in internal audits and support external regulatory inspections.
  • Escalate recurring quality issues to the Shift Supervisor and Quality team for root-cause follow-up.
  • Follow safety policies, lockout/tagout procedures, and personal protective equipment requirements.
  • Immediately report near-misses, unsafe conditions, and incidents to the Shift Supervisor.
  • Maintain a clean and organized work area consistent with 5S standards.
  • Participate in safety meetings, toolbox talks, and hazard identification activities.
  • Identify and communicate equipment issues, malfunctions, or anomalies to the supervisor or original equipment manufacturer service technicians.
  • Make minor adjustments to meet established centerlines and perform basic preventive maintenance according to the maintenance schedule.
  • Enter and track work orders in the computerized maintenance management system.
  • Follow established escalation protocols for reporting equipment issues.
  • Partner with maintenance and engineering technicians to resolve recurring equipment problems.
  • Participate in Lean, Six Sigma, and Kaizen improvement initiatives.
  • Suggest and help implement process improvements that enhance efficiency, safety, and quality.
  • Support cross-training and knowledge-sharing within the team.
  • Work approximately 40 hours per week on Monday through Friday, on first and/or second shift; accommodate rotating shifts, overtime, and occasional weekend work as production schedules require.

Desired Qualifications

  • An associate's degree or technical/vocational certification is preferred.
  • Experience with automated production equipment is preferred.
  • Prior experience in a print production environment is preferred.
  • OSHA 10/30 certification, forklift certification, or computerized maintenance management system experience is a plus.

About the Company

LettrLabs

Automated direct-mail marketing platform

LettrLabs is a marketing technology company focused on direct mail. The company combines campaign design, audience targeting, automation, attribution, printed postcards, and robotic handwriting options. It serves businesses and organizations using mail for acquisition, retention, fundraising, and outreach. Its operating model centers on a software platform coordinated with creative, printing, fulfillment, and campaign operations. Teams work across product, engineering, growth, sales, creative, print operations, logistics, and customer success. The organization combines direct-mail technology expertise with practical delivery for marketing teams.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
Not listed

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