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JP Morgan Chase

Runs a consumer bank and an investment bank

Wealth Management Senior Associate Personal Advisors Field Programs & Enablement Lead

Business OperationsConfirmed live in the last 24 hours
Full-timeJersey City, NJ, USA$95k - $140kIn-person

About the Job

Requirements

  • Experience in business management, field enablement, program management, communications, change management, or a related discipline.
  • Experience coordinating multiple priorities, stakeholders, timelines, and deliverables.
  • Experience translating business priorities into clear, actionable strategies or communications.
  • Experience working across functions to coordinate activities and align stakeholders.
  • Experience evaluating communication or program readiness and identifying risks, conflicts, or sequencing considerations.
  • Experience preparing communications, presentations, program materials, or related business documentation.
  • Ability to organize and manage work independently in an evolving business environment.

Responsibilities

  • Lead the integrated field engagement strategy by translating leadership and business priorities into a cohesive field narrative and maintaining annual and quarterly thematic calendars across meetings, communications, training, and reinforcement activities.
  • Manage field channels and forums by defining their purpose, audience, cadence, ownership, and appropriate use across key field touchpoints.
  • Manage the Field Engagement Guide, including standards for initiative adoption, impact levels, forum requirements, written communications, templates, timing expectations, and role clarity.
  • Manage the end-to-end field engagement process, connecting intake, prioritization, leadership alignment, approvals, field rollout, reinforcement, and transition to business as usual.
  • Review agendas, presentations, speakers, executive summaries, and field-facing materials to ensure alignment, clarity, audience relevance, appropriate sequencing, and readiness.
  • Coordinate planning across Business Management, Sales Enablement, Growth, Controls, Practice Management, and Communications to identify conflicts, address sequencing issues, and escalate decisions when appropriate.
  • Maintain an integrated communications calendar and forward-looking pipeline of key messages, launches, forums, and field requests to identify competing priorities, communication gaps, and potential field overload.
  • Develop governance standards and templates for executive summaries, call materials, agendas, communications, and initiative intake, including readiness criteria, approval paths, ownership, and deadlines.
  • Measure process health and communication effectiveness using timeliness, process adherence, engagement, field feedback, recurring questions, duplication, and completion of required actions.
  • Strengthen coordination between Personal Advisors and broader communications teams to align messaging and programming while maintaining Personal Advisors-specific priorities and business needs.

Desired Qualifications

  • Experience developing or managing governance frameworks, communication calendars, operating rhythms, or field engagement strategies.
  • Experience partnering with senior leaders on business priorities, communications, or program execution.
  • Experience using feedback, engagement measures, or process metrics to support continuous improvement.
  • Experience supporting field-based organizations or advisor-facing programs.
  • Knowledge of Personal Advisors, wealth management, or financial services operating environments.

About the Company

JP Morgan Chase

Runs a consumer bank and an investment bank

JPMorgan Chase runs the largest bank in the United States, which serves households and small businesses as Chase and large companies, governments, and investors as J.P. Morgan. During the 2008 financial crisis it bought the failing investment bank Bear Stearns and lender Washington Mutual, and in 2023 it took over First Republic Bank after regulators seized it. Chase takes deposits and earns interest on credit cards, mortgages, and car loans, while the investment side earns fees for advising on mergers, raising money for companies, trading stocks and bonds, and managing wealth. Formed in a 2000 merger, JPMorgan Chase traces its roots to 1799 and is based in New York City.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1799

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