Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.

If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!

Job Summary

Optimum delivers Internet, TV, Phone, and Mobile services that keep residential and business customers connected at home, at work, and on the go. Optimum Mobile launched as Altice Mobile in 2019 and provides nationwide mobile service.

The Product Manager supports wireless acquisition experiences across Optimum Mobile’s digital and assisted channels. This role translates business priorities into clear requirements, prioritized backlog items, launch plans, and measurable outcomes for wireless plans and offers, devices and BYOD, SIM/eSIM activation, eligibility services, financing and trade-in experiences, onboarding journeys, and network partner and vendor collaboration. The Product Manager works closely with Product leadership, Engineering, Marketing, Sales, Care, Legal/Compliance, Finance, Analytics, and vendor partners to improve customer conversion, operational readiness, and the end-to-end mobile acquisition experience.

Responsibilities

Own assigned wireless acquisition initiatives across digital, retail, care, telesales, and partner channels, supporting mobile plans, promotions, device offers, BYOD experiences, SIM/eSIM activation, financing, trade-in, onboarding, and customer-facing acquisition capabilities
Identify customer, operational, and business opportunities using acquisition funnel performance, subscriber behavior, care drivers, employee feedback, market trends, and carrier competitive analysis
Lead requirements discovery with cross-functional subject matter experts and translate business needs into clear product requirements, user stories, acceptance criteria, process flows, and launch documentation for wireless acquisition, activation, provisioning, billing, OSS/BSS, eligibility, and onboarding capabilities
Support Agile product ownership responsibilities by representing Product in ceremonies, clarifying requirements, helping resolve blockers, and ensuring delivered functionality aligns with customer, operational, and business goals
Partner with go-to-market, Care, Sales, Retail, Training, Operations, Legal/Compliance, Finance, Analytics, Engineering, network partner, and vendor teams to ensure launch readiness across wireless systems, channels, offers, devices, activation, provisioning, billing, and care operations
Define reporting needs, track wireless KPIs, and use pre- and post-launch analytics to assess activation, conversion, subscriber behavior, Care drivers, operational performance, customer experience, and business outcomes
Communicate product requirements, business logic, launch scope, customer impacts, and technical capabilities clearly to technical and non-technical stakeholders
Facilitate cross-functional meetings, align stakeholders, proactively surface and help solve issues, and drive assigned initiatives to completion
Use AI-enabled tools to streamline documentation, requirements, and communication; summarize customer and operational inputs; identify basic patterns and opportunities; and support product recommendations
Manage vendor relationships as needed in support of assigned wireless acquisition initiatives

Qualifications

Bachelor’s degree
8+ years of experience in product management, product development, consulting, financial modeling, or related roles for mobile, telecom, digital, or software-based products; wireless carrier product delivery experience preferred
3+ years of experience with Agile product delivery, backlog management, requirements documentation, workflow mapping, and cross-functional release coordination
Strong written and verbal communication skills, including the ability to explain business logic, product direction, technical capabilities, and complex topics clearly
Strong analytical skills, including the ability to use customer behavior, acquisition funnel performance, operational data, KPIs, market activity, and post-launch results to inform decisions
Working knowledge of wireless carrier product delivery, including rate plans, offers, device lifecycle management, SIM/eSIM activation, BYOD, activation and provisioning flows, billing impacts, OSS/BSS inputs, eligibility services, fraud concepts, onboarding journeys, APIs, and customer-facing digital experiences
Familiarity with telecom and wireless industry concepts, carrier operations, device and network partner dependencies, and the end-to-end customer acquisition lifecycle.
Ability to translate business needs into technology requirements and technology solutions into business-ready explanations
Demonstrated ability to work with cross-functional teams, influence priorities, manage trade-offs, and support decision-making while maintaining strong working relationships
Ability to understand AI/GenAI concepts, limitations, and terminology and use AI-enabled tools to streamline documentation, requirements, and communication; summarize customer feedback, operational metrics, and product usage trends; identify basic patterns and opportunities; and support business case inputs
Self-starter with strong attention to detail, customer and stakeholder empathy, and the ability to quickly understand complex subject matter
Strong product judgment, problem-solving skills, creativity, and ability to adapt to ambiguity while staying aligned to product strategy
Ability to multitask and thrive in a fast-paced environment
Highly organized, proactive, and accountable, with strong time management and follow-through

At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen. These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking. Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them. It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team. Together, we'll shape the future of connectivity.

All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company’s discretion based on business necessity.

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.

Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.

Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $123,379.00 - $202,694.00 / year. The rate/range provided herein is the anticipated pay at the time of hire and does not reflect future job opportunity.

We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

About the company

Altice USA provides broadband internet, digital television, VoIP phone services, and mobile plans under the Optimum brand to about 4.6 million residential and business customers across 21 states. Its core offering is high-speed internet delivered over a 100% fiber-optic network aimed at faster, more reliable speeds, with options for bundled or standalone services. Revenue comes from monthly subscription fees from customers. The company differentiates itself by committing to a fully fiber-optic network to boost speed and reliability and by offering a wide range of services—internet, TV, phone, and mobile—under one brand. Its goal is to connect homes and businesses with dependable communications and to grow its fiber network and customer base.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

New York City, New York

Founded

2015

Get referred to Altice USA

See people who can refer or advise you

Simplify's Take

What believers are saying

Q1 2026 added 13,000 fiber customers, lifting total fiber customers to 729,000.
Altice secured a $1 billion Bronx and Brooklyn network loan in 2025.
Adeia’s long-term IP license agreement in 2025 removed a major litigation overhang.

What critics are saying

July 2026 News 12 cuts gutted Connecticut, Bronx, Brooklyn, and Westchester operations.
Altice sued Apollo, Ares, and BlackRock in November 2025 over refinancing access.
$26 billion debt and 2027 maturities create restructuring pressure if negotiations fail.

What makes Altice USA unique

Optimum’s 100% fiber build reached 3 million passings by July 2026.
Lightpath builds AI-grade fiber in Columbus, Pennsylvania, and New York corridors.
Nexstar restored Optimum programming in January 2025, reducing churn risk after blackouts.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Sick Leave
401(k) Retirement Plan
401(k) Company Match
Performance Bonus
Tuition Reimbursement

Company News

Intersect Public Solutions

Jul 16th, 2026

Major cuts at News 12.

Major cuts at News 12. July 16, 2026 Mark Sudol The New York Post and other outlets are reporting major cuts at News 12 in Connecticut, the Bronx, Brooklyn and Westchester. More than two dozen people have lost their jobs companywide; 11 were let go in Connecticut including long time anchors Mark Sudol and Becky Suran. Mark was also the dedicated moderator of the weekend interview program "Power and Politics." Becky Suran Insiders say Altice USA, the parent company of News 12, has decided to produce one regional newscast with short local cut-ins. Hyper-local newscasts will continue on Long Island and New Jersey, where the company says, the audience justifies the effort. Less than ten reporters and photographers will remain at News 12 Connecticut.

Fox Legal Training

Mar 23rd, 2026

When the music stops, read the fine print.

When the music stops, read the fine print. March 23, 2026 Something is shifting in the markets. Inflation expectations hit 5.2% last week in the US, the highest since March 2023. Three weeks ago the bond market was pricing in rate cuts. Now the probability of a Fed rate hike by year end (24.6%) is more than three times the probability of a cut (7.5%). Fed fund futures have pushed the next expected cut all the way out to October 2027. That shift is showing up in US credit. Only 26% of leveraged loans sit above par, down from roughly 65% earlier this year. Software names make up just 1% of that number. And Morningstar put out a statistic last week that deserves more attention: over the past 12 months, 16 of 17 US private credit rating downgrades to default or selective default were distressed exchanges. Not formal filings. Not orderly processes. Negotiated outcomes where the documentation determined who got paid and who didn't. That's the picture in America, but if you think Europe is insulated, think again. As I wrote in the Financial Times last week, the European market has seen a sharp rise in liability management exercises over the past two years: Altice France, Altice International, Ardagh, Victoria, Selecta, Hunkemöller. Borrowers are now going further than just using covenant flexibility. Altice USA filed a lawsuit against a group of major creditors including Apollo, Ares, and BlackRock, arguing that their cooperation agreement amounts to an illegal cartel. If that argument succeeds in a US court, expect European issuers to bring the same playbook across the Atlantic. If that doesn't work, there's always the coop blocker to fall back on - it's not cleared in Europe yet, but if history is anything to go by, borrowers and sponsors won't stop trying. This is the pattern on both sides of the pond. Borrowers restructure through liability management exercises, exchange offers, and consent solicitations. If something doesn't work, the finance team will draft around it in the next deal. Every one of those transactions turns on what the credit agreement actually says: subordination mechanics, basket capacity, intercreditor provisions. Meanwhile, AI continues to threaten disription. According to the restructuring newsletter Petition, a tweet went viral last week claiming AI can now draft legal contracts better than $800/hour lawyers. The restructuring community's reply went for the jugular: "ok now do the Kirkland & Ellis Superpriority Credit Agreement and Exit Consent to Existing First Lien Credit Agreement." Like all jokes there is a kernel of truth there - a template NDA and a live covenant negotiation in a distressed deal are different universes. And right now, credit professionals on both sides of the Atlantic are embroiled in the latter. AI cannot read these risks for you. Some liability management exercises are more marathon than sprint. Take The LYCRA Company - it filed Chapter 11 last week after seven years of serial restructuring transactions stacked on top of each other: acquisition debt, mezzanine enforcement, an IP drop-down, a failed sale, a change of control trust, and a plan with tiered penny warrants and distribution waterfalls. EBITDA down 67% in two years. Talk about kicking the can. The people who can read these documents are making the calls. Everyone else is relying on someone else's summary. On either side of the Atlantic, that's no longer a shortcut you can afford.

GlobeNewswire

Sep 30th, 2025

Adeia Enters into Long-Term IP License Agreement with Altice USA

Adeia enters into long-term IP license agreement with Altice USA.

StockTitan

Aug 25th, 2025

Altice USA to Present at the Bank of America Securities 2025 Media, Communications & Entertainment Conference

Altice USA to present at the bank of america Securities 2025 Media, Communications & Entertainment Conference.

Observador On Time, S.A.

Aug 6th, 2025

Altice cuts 1,000 jobs in portugal to adapt to artificial intelligence. Financial agency bloomberg indicates that about 800 workers joined a contract termination program in july, adding to the 200 who had already agreed to leave. Altice portugal is cutting about 1,000 jobs, or 16% of its workforce, as advances in artificial intelligence (AI) make some functions redundant, bloomberg reported this wednesday. According to the financial agency, about 800 workers joined a contract termination program in july, citing the president of the altice portugal workers' union, jorge félix, adding to the 200 who had already agreed to leave. Bloomberg reports that it contacted an official source from the owner of meo, who declined to comment on the job cuts in portugal.

Altice portugal is cutting about 1,000 jobs, or 16% of its workforce, as advances in artificial intelligence (AI) make some functions redundant, bloomberg reported this wednesday.

Altice USA

Product Manager Mobile Acquisition

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