Integer Holdings Corporation

Medical device CDMO for cardiac devices

Sales Specialist

Field SalesConfirmed live in the last 24 hours

Full-timeNo salary listed

About the Job

Requirements

A Bachelor's Degree in Business, Marketing, English, engineering, or a related discipline is required.
At least 5 years of experience in the medical device industry or related business-to-business sales/commercial support is required.
A proven successful track record in sales support and territory management, including prospecting, is required.
Proven experience selling components, sub-assemblies, and/or finished goods in a technical solutions-selling environment is required.
Fluent spoken and written English and Mandarin is required.
A deep understanding of the medical device and/or contract manufacturing industry is required.
Ability to plan and execute customer calls and develop sales opportunities is required.
Ability to effectively call on mid-level management at major original equipment manufacturer medical manufacturers and across Operations, Engineering, and Marketing functions is required.
Ability to analyze, understand, and effectively communicate technical material is required.
Ability to assess the financial impact of deals and opportunities is required.
Ability to collaborate with and influence peers and management is required.
Ability to address potential resolutions with customers and internal stakeholders and partner to move work forward is required.
Ability to translate strategy into tactical implementation and motivate others to execute the strategy is required.
Strong interpersonal, presentation, and organizational skills are required.
Ability to manage multiple significant activities and changing priorities with minimal disruption is required.
A disciplined, process-focused approach to managing personal workload and ability to work without day-to-day supervision are required.
A results-oriented work ethic and high tolerance for ambiguity are required.
Ability to drive problem resolution in challenging situations is required.
Proficiency in Outlook, Excel, Word, PowerPoint, and web-based applications is required.
Ability to maintain expenses within budget and generate required reports is required.

Responsibilities

Identify potential new business opportunities by attending agreed trade shows in the APAC area and identifying prospective customers and contacts through market research, LinkedIn, networking, and customer relationship management.
Work with each site and internal functions to ensure non-disclosure agreements are signed on time, quotes are issued within the required timeframe, customer and payment terms are set up properly, orders and ship dates stay on track, and quality topics are investigated and resolved properly.
Address customer questions and concerns, manage customer expectations, and build relationships with customer stakeholders to secure business and grow revenue in the APAC area.
Follow up to ensure special requests are completed and product or service issues are resolved, whether initiated by the customer or Integer.
Stay informed about products, services, and other information of interest to customers through sales training, shop-floor experience, local training, and self-study.
Monitor customer business opportunities, account changes, current conditions, future prospects, active measurements, and the competitive landscape to protect and grow revenue.
Prepare for trade shows such as Medtec China and liaise between local vendors and Integer internal functions.
Anticipate, identify, and resolve issues that may adversely affect customer relations or sales revenue.
Continually develop knowledge of company strategy and capabilities, customer trends, and industry trends.
Maintain expenses within budget and generate required reports.
Adhere to Integer's values and all safety, environmental, security, and quality requirements, including Quality Management Systems, safety, environmental and security management systems, U.S. Food and Drug Administration regulations, company policies and operating procedures, and other regulatory requirements.
Perform other duties as required.

Desired Qualifications

Completion of formal sales training program(s) is a plus.

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.

At Integer, our values are embedded in everything we do.

Customer

We focus on our customers’ success

Innovation

We create better solutions

Collaboration

We create success together

Inclusion

We always interact with others respectfully

Candor

We are open and honest with one another

Integrity

We do the right things and do things right

Accountabilities & Responsibilities:

Adhere to Integer’s Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
Identify potential new business opportunities by attending trade shows (as agreed with manager) in APAC area (China, Japan, Korea, Singapore, Malysia and etc), identifying new potential customers and contacts through market research, Linked-in, networking, customer relationship management, among others.
Work closely with each site and internal functions to make sure NDA signed in time, quote issued within a certain time frame, customer/payment term set up properly, orders/ship dates on track, quality related topics investigated and solved properly.
Address customer questions and concerns and manage customer expectations. Build good relationship with customer stakeholders to secure business and grow revenue in APAC area (China, Japan, Korea, Singapore, Malysia and etc)
Follow-up to ensure appropriate completion of special requests and resolution of product/service issues, whether initiated by the customer or Integer.
Keep informed on new products, services, and other general information of interest to customers, through successful completion of Sales Training, shop floor experience, local training, and self-study.
Stays informed of customer business opportunities, account changes, current conditions, future prospects, active measurements, and competitive landscape to protect and grow revenue.
Support to prepare for trade shows (Medtec China and etc), liaise between local vendors and Integer internal functions.
Anticipate, identify and resolve issues that may adversely affect customer relations/sales revenue.
Continually develops knowledge related to company strategy and capability, including customer and industry trends.
Responsible for maintaining expenses within budget.
Responsible for generating required reporting.
Performs other duties as required.

Education & Experience:

Minimum Education: Bachelor’s Degree in Business, Marketing, English, engineering or related discipline.

Minimum Experience: 5 years in medical device industry, or related business to business sales/commercial support experience
Proven successful track record in sales support and territory management, with a strong prospecting component
Proven experience in selling components, sub-assembly and/or finished goods in technical solutions selling environment
Completion of formal sales training program(s) a plus

Knowledge & Skills:

Sales/Marketing Knowledge/Skills:
Fluent in speaking and writing English and Mandarin.
Deep understanding of medical device and/or contract manufacturing industry
Strength in customer call planning/execution and sales opportunity development
Effectively call on mid-level management of major OEM medical manufacturers and across multiple functions (Operations, Engineering, Marketing)
Analyze, understand and effectively communicate technical material
Assess financial impact of deals and opportunities
Values and Leadership Competencies:
Teamwork: Proven ability to work collaboratively with and influence peers and management
Align Stakeholders: address potential resolutions to customers and internal stakeholders and find ways to partner to move work forward
Prioritize Focus: Ability to translate strategy into tactical implementation and motivate others to execute on the strategy
Personal/Professional Competencies:
Communication: Strong interpersonal, presentation and organizational skills
Time/Project Management: Effectively manage multiple, significant activities and respond to changing priorities with minimum disruption
Self-directed: Disciplined, process focused approach to managing personal workload; ability to work without day to day supervision
Work Ethic: high results oriented and high tolerance for ambiguity
Problem Solver: Able to drive problem resolution in challenging situations
Computer skills: Proficiency in Outlook, Excel, Word, PowerPoint and all web-based applications

Other:

Individual contributor; no direct reports
Work from home or Integer Shanghai office
Travel: Approximately 30%

U.S. Applicants: Equal Opportunity Employer. In addition, veterans and individuals with disabilities are encouraged to apply.

About the Company

Integer Holdings Corporation

Medical device CDMO for cardiac devices

Integer Holdings Corporation is a large medical device CDMO that serves cardiac rhythm management, neuromodulation, and cardiovascular markets. It designs, develops, and manufactures device components and subassemblies through its brands Greatbatch Medical, Lake Region Medical, and Electrochem. The company differentiates itself by its scale, broad capabilities across multiple medical specialties, established brands, and global manufacturing footprint, enabling reliable supply for device makers. Its goal is to help medical device companies bring safe, effective technologies to market and improve patients’ lives worldwide.

Company size: 1,001-5,000
Company stage: IPO
Headquarters: Wilmington, DE
Founded: 1940

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