Full-Time

Technical Program Manager

Caper

Posted on 8/29/2024

Instacart

Instacart

10,001+ employees

Online platform for grocery delivery services

Food & Agriculture
Consumer Goods

Compensation Overview

CA$131k - CA$145kAnnually

+ Equity Grant + Annual Refresh Grants

Mid

Remote in Canada

Category
Project Management
Engineering Management
Business & Strategy
Required Skills
Communications
Requirements
  • 3+ years of work experience post-graduation in a technology field, preferably as a technical program or project manager, product manager, software engineer (technical domain), or related technical discipline.
  • A strong communicator able to distill multiple streams of information, convey priorities and risks, and build a narrative for stakeholders.
  • A strong sense of ownership and intellectual curiosity to understand executional and technical problems in depth, identify potential issues and offer actions to prevent them.
  • Excellent collaborator and motivator, able to bring a team together to align and deliver on a common goal.
  • Growth mindset - seeks and is receptive to actionable feedback and growth opportunities.
  • Takes accountability seriously; can operate independently to deliver responsibilities and milestones on time and within estimates.
  • Self-motivated and thrives in a fast-paced environment.
  • Bachelor's degree in a technology / engineering discipline.
Responsibilities
  • Lead the planning and high quality technical execution of small to medium sized engineering projects, demonstrating a strong sense of urgency, efficiency, and ownership.
  • Work closely with Software Engineers, Product Managers, Product Designers, and Data Scientists to set project objectives and metric-based success criteria. Drive definition of project requirements and execution plans, and manage the project’s progress and outcome.
  • Own clear and effective communication with stakeholders, ensuring alignment on and awareness of priorities, risks, and changes.
  • Foster a culture of teamwork and shared goals, creating a collaborative team environment and driving the right level of process to ensure efficiency and high quality delivery within the project team.
  • Build repeatable mechanisms and processes that can be used to run programs based on best practices that do not require active program management.

Instacart operates in the online grocery delivery market, allowing customers in North America to order groceries from local stores and chain retailers through its website or app. Customers can select items, and personal shoppers in their area will pick, pack, and deliver the groceries to their homes or prepare them for store pickup. Instacart generates revenue by charging delivery fees for each order, offering a subscription service called Instacart Express for unlimited free deliveries, and collecting service fees on orders. Additionally, it earns money from in-app advertising by retailers and consumer brands. The company distinguishes itself from competitors by providing same-day delivery and a 100% quality guarantee on all orders, boasting a vast catalog of 1 billion products from over 500 retailers and local grocers. Instacart's goal is to be a reliable and convenient grocery delivery service, having successfully completed millions of orders across the U.S. and Canada.

Company Stage

IPO

Total Funding

$2.8B

Headquarters

San Francisco, California

Founded

2012

Growth & Insights
Headcount

6 month growth

5%

1 year growth

9%

2 year growth

22%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with Pet Valu expands Instacart's reach into the pet product market.
  • Express Lane service boosts customer loyalty with free delivery for Instacart+ members.
  • Collaboration with Party City diversifies product range with same-day party supply delivery.

What critics are saying

  • Albertsons' digital transformation investments could erode Instacart's market share.
  • Party City collaboration may strain logistics during peak demand periods.
  • Quebec expansion may face regional regulatory challenges and local competition.

What makes Instacart unique

  • Instacart offers a 100% quality guarantee on every order, ensuring customer satisfaction.
  • Customers can mix items from multiple stores into one order, enhancing convenience.
  • Instacart's SNAP eligibility screener attracts users seeking quick benefit checks.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Go far together

Grow the pie

Roll up your sleeves

Put it all on the table

Serve generously

INACTIVE