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Microsoft

Builds workplace software, PCs and cloud services

AI Business Solution Senior Solution Specialist - Agent/Copilot/Power Platform/D365

Account ManagementConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • A bachelor's degree in computer science, information technology, business administration, information security, or a related field, plus at least 4 years of technology-related sales or account management experience; equivalent practical experience is also accepted.
  • A master's degree in business administration, information technology, information security, or a related field, plus at least 6 years of technology-related sales or account management experience; alternatively, a bachelor's degree in computer science, information technology, business administration, information security, or a related field plus at least 8 years of technology-related sales or account management experience, or equivalent practical experience.
  • At least 4 years of solution sales or services sales experience.

Responsibilities

  • Understand customers' management, business, and operational challenges and co-create new business processes in which AI agents collaborate with people.
  • Redesign workflows and operating models around AI, going beyond simple efficiency improvements, and lead transformation toward measurable business outcomes.
  • Expand customer AI adoption from Microsoft 365 Copilot and workforce productivity to cross-departmental and organization-wide business process transformation.
  • Develop end-to-end AI transformation proposals by combining Dynamics 365, Power Platform, Copilot Studio, CRM, ERP, contact center, and other Microsoft solutions to address customer business challenges.
  • Engage executives, business leaders, business-unit owners, and operational leaders to identify processes for AI transformation and support the formation of a transformation agenda, business case, and implementation roadmap.
  • Identify strategic AI transformation opportunities based on customer priorities, market trends, and industry challenges, and lead the sales process from value proposition and decision-making through contract.
  • Coordinate account teams, solution engineers, customer success, specialists, and partners to advance the transformation journey from vision and solution design through implementation, adoption, and sustained use.
  • Communicate Microsoft AI transformation stories connecting AI agents, Copilot, business applications, and data to customer operations and business outcomes, using demonstrations, use cases, and industry insights.
  • Continuously identify and manage AI and business application opportunities across assigned large financial institutions, considering competitive conditions and market trends while pursuing near-term results and longer-term AI transformation.

About the Company

Microsoft

Builds workplace software, PCs and cloud services

Microsoft builds workplace software, operating systems and cloud infrastructure for consumers, businesses and government agencies, from small organizations to global enterprises. Microsoft 365 combines Word and Excel with Teams communication and Copilot AI features, while Windows runs PCs and Surface supplies the company's own computers. Azure rents computing capacity, storage and databases to build and run web applications. Microsoft also sells Xbox consoles and games, collecting revenue through software licenses, subscriptions, usage charges and product sales. Founded in 1975 by Bill Gates and Paul Allen, Microsoft is headquartered in Redmond, Washington.

Company size
10,001+
Company stage
IPO
Headquarters
Redmond, WA
Founded
1975

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