Phone Auditor

EXL Premium Audit, a leader in the field, can complete all levels of premium audits on all auditable exposure types. We train our 450+ highly skilled professionals worldwide utilizing our industry-leading training platform and curriculum.

What we offer:

• Home based office
• Reimbursement of expenses
• Up to 8 weeks of paid training, depending on experience
• Base pay with attractive incentive opportunities
• Laptop computer, printer/scanner, etc. provided
• Competitive Benefits – Health Insurance, Dental, 401k and FSA/HSA
• Holiday Pay
• Vacation Pay

Total Compensation per year $45k to $55k

• Knowledge & experience in conducting audits within Nexus platform (preferred)
• Have Insurance, Accounting/Bookkeeping, Payroll or other related work experience
• Have an associate or bachelor’s degree with a concentration in Accounting, Finance, Business or Bookkeeping
• Experience of working directly with the public, preferably on the phones
• Self-starter and able to work with minimal supervision
• Well organized
• Willing to work from home
• Great customer service skills and the ability to communicate & comprehend both written and orally
• Strong organization and time management skills
• High School diploma or GED is required

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

• Complete audits for Property & Casualty insurance policies (Workers’ Compensation and General Liability).
• Work directly with policyholders or their contacts via phone to obtain payroll and accounting records.
• Accurately evaluate and apply correct classifications and exposure amounts.
• Manage assignments provided through our web-based production system.
• Ensure accuracy, compliance, and customer satisfaction in all audit work.