Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Table Games Supervisor

Food Service & HospitalityConfirmed live in the last 24 hours

Full-timeBaltimore, MD, USANo salary listedIn-person

About the Job

Requirements

A high school diploma or GED is required.
A minimum of five years of experience in table games is required; supervisory experience is preferred.
Strong employee and customer service skills are required.
Must be able to work well with coworkers and as part of a team.
Must maintain a well-groomed, professional appearance.
Well-developed interpersonal skills are required.
Must enjoy entertaining and communicating with the public.
Strong math skills and the ability to multitask are required.
Must be able to work independently.
Must be able to sit, stand, or walk for extended periods of up to four hours.
Must respond calmly and make rational decisions when handling employee conflicts.
Must be able to move throughout all property areas and between floors using stairs or escalators, including climbing at least 20 steps.
Must be able to lift and carry up to 50 pounds and push, pull, reach, bend, twist, stoop, and kneel.
Must respond to visual and aural cues.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must be able to tolerate areas with dust, loud noises, and bright lights.
Must be able to work varied shifts, weekends, and holidays as needed.
Must be able to manage several projects simultaneously and adapt to changing priorities and unforeseen obstacles.
Must be able to speak distinctly and persuasively.
Must be able to read, write, speak, and understand English.

Responsibilities

Lead and support table games dealers to deliver high-quality customer service.
Ensure table games dealers have the training, tools, and mindset needed to perform as service professionals.
Lead the table games dealer team to continuously improve the employee experience.
Ensure operational and game integrity.
Track guest play and relay relevant information to the immediate supervisor.
Settle minor disputes professionally and promptly.
Address guest concerns quickly and efficiently.
Adjust table game limits to meet customer demand and business needs.
Inform the Pit Manager and Surveillance team of unnatural or irregular play.
Maintain bank floats.
Report significant cash and cheque transactions.
Verify credit issuance after confirming that all necessary signatures are present.
Verbally inform the Pit Manager of game disputes.
Follow Maryland Lottery Gaming Control Commission regulations, internal controls, and company policies and procedures.
Represent Caesars Entertainment positively and encourage others to do the same.
Meet attendance guidelines and comply with regulatory, departmental, and company policies.

Job Summary:

Reporting to the PitManager of Table Games, the Table Games Supervisor leads the table games dealerteams in order to create continuous improvement in the employee experience andservice for our guests. The Table Games Supervisor also helps to protect gameintegrity and compliance with internal controls and Maryland LotteryGaming Control Commission regulations.

Essential Job Functions including the following but other dutiesmay be assigned:

Leads and supports table games dealers in order to create legendary customer service.
Ensures table games dealers have the training, tools and mindset to enable them in their positions as service professionals.
Leads the table games dealer team in a way that creates continuous improvements in the employee experience.
Ensures operational and game integrity.
Tracks guest play and relays all pertinent information to immediate Supervisor
Settles minor disputes in a professional and timely manner
Handles guest concerns quickly and efficiently
Executes changes in table games limits to meet the customer demand and needs of the business
Informs Pit Manager and Surveillance team of unnatural or irregular play
Maintains bank floats
Reports significant cash and cheque transactions
Verifies issuance of credit after all necessary signatures are confirmed
Verbally informs Pit Manager of disputes on game
Knows and abides by Maryland Lottery Gaming Control Commission regulations, internal controls and company policies and procedures
Always presents oneself as a credit to Caesars Entertainment and encourages others to do the same
Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies

Qualifications:

Qualifications:

High school diploma or GED is required
Must have a minimum 5 years experience in table games, preferably in a supervisor’s role.
Excellent employee and customer service skills are essential
Must be able to get along with co-workers and work as a team
Must present a well-groomed appearance
Well-developed interpersonal skills
Must enjoy entertaining and communicating with the public
Excellent math skills and the ability to multi-task
Must have a professional appearance and be team player.

Physical, Mental and Environmental Demands:

Must be able to work independently
Must be able to sit, stand or walk for long periods of time (4 hours)
Must be able to respond calmly and make rational decisions when handling employee conflicts
Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator
Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel
Respond to visual and aural cues
Must have the manual dexterity to operate a computer and other necessary office equipment
Must be able to tolerate areas containing dust, loud noises and bright lights
Must be able to work varied shifts, weekends and holidays as needed
Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives
Ability to speak distinctly and persuasively
Must be able to read, write, speak, and understand English

About the Company

Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Caesars Entertainment operates a global portfolio of casinos, hotels, and entertainment venues. Its core business is gaming and hospitality, with casinos offering table games and slot machines, plus lodging, dining, live shows, and conventions. The product is the overall gaming and resort experience: guests gamble, stay, eat, and enjoy entertainment across properties worldwide. Caesars Palace in Las Vegas and other destinations anchor the brand. The company grew through acquisitions (notably Harrah’s over Caesars, and later Eldorado Resorts) to become a leading gaming and hospitality group. Its business model combines casino gaming revenue with hotel stays, hospitality services, and event-driven entertainment, leveraging a recognizable brand and scale to attract high-traffic destinations. The goal is to provide a comprehensive leisure and entertainment experience while sustaining growth and resilience in a competitive gaming industry.

Company size: 10,001+
Company stage: IPO
Headquarters: Las Vegas, NV
Founded: 1973

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