Director Client Services

About Eurasia Group and GZERO Media

Eurasia Group is the world's leading global research and advisory firm. We help clients understand, anticipate, and respond to instability and opportunities everywhere they do business. 

Together with GZERO Media—the go-to source of first insight into geopolitics—and our full-fledged events team, the Eurasia Group umbrella provides a complete political risk solution.

Headquartered in New York, we have offices in Washington, London, São Paulo, Brasilia, Tokyo, Singapore, and San Francisco, as well as on-the-ground experts in more than a hundred countries in every region of the world.

We are committed to analysis that is free of political bias and the influence of private interests. 

Visit us: eurasiagroup.net | gzeromedia.com

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About the role
You will open doors with senior executives at financial institutions and corporations, turn conversations about political risk into lasting client relationships, and build the pipeline for Mexico. You will connect clients to the firm’s analysts and practices worldwide and build alignment internally to service them. The role suits someone who enjoys people, both clients and colleagues. You will report to the Director of Strategy, Latin America.

What you will do

• Win new clients. Prospect, develop and close new business with financial and corporate clients, with Mexico as your primary market. You own the cycle from first conversation to signed engagement.
• Grow existing accounts. Expand current relationships by understanding each client’s exposure and bringing the right mix of research, advisory, custom work, and analyst access.
• Be the bridge to the firm’s global expertise. Work daily with analysts and practice leaders across regions and sectors, and with Eurasia Group’s global teams, to design proposals and deliver for clients. This constant contact with colleagues worldwide makes the role a strong platform for learning and growth.
• Build alignment internally. A significant part of the role is bringing business units together around regional clients on priorities, resourcing and pricing.
• Bring the firm to the market. Shape client events and forums in Mexico City and the region that create new relationships and deepen existing ones.
• Run a disciplined pipeline. Keep Salesforce current, draft proposals and manage engagements so the forecast is reliable.
• Customize offerings. Keep abreast of the competitive landscape to fine-tune our offering. We are the premium provider in terms of product quality and team composition; our client base and compensation should reflect this.

What success looks like in your first 12 months

• A qualified pipeline of prospects in Mexico, with several new clients signed.
• You are the go-to colleague for analysts and global teams on Mexican clients.
• Several client events or roundtables held in Mexico City.
• Support retention and growth of existing customer base.

Who you are

• 6+ years in business development, sales or client-facing consulting, with a track record of winning new clients and meeting or exceeding revenue targets.
• A hunter. You enjoy prospecting, are comfortable with a competitive landscape and long consultative sales cycles, and are energized by engaging C-suite and senior decision makers.
• A people person who builds trust easily and enjoys the internal work of rallying colleagues around a client.
• Curious about Latin American politics and how it moves markets and business decisions. You can hold a substantive conversation with a CEO, CFO, Chief Economist or Chief Risk Officer.
• Fluent in Spanish and English, with excellent written communication for proposals and client correspondence.
• Autonomous and organized, able to run your own territory within a matrixed global organization.
• Based in Mexico City with authorization to work in Mexico.

Nice to have

• Experience selling research, advisory, data or other knowledge-based services.
• An existing network at decision-making levels infinancial institutions and large corporates in Mexico.
• Master’s degree in business, international affairs or a related field. (A bachelor’s degree in a related field is expected.)

At Eurasia Group, our mission is to provide the tools and understanding needed in a world where politics drives disruption. We put politics first for our clients, and we aspire to be the leading place people come to find out about the world. This requires us to maintain a company culture that puts people first. We are committed to fostering an environment that is empowering and globally minded. We firmly believe that bringing people with a variety of ideas and perspectives to the table makes our analysis stronger for our clients and creates a better workplace. Our leadership team is dedicated to embedding this approach into everything we do and how we lead because we care deeply about our work and our people.