Marriott International

Manages and franchises hotels around the world

Cart & Bag Attendant

Food Service & HospitalityPosted on Nov 10

Full-timeNewport Coast, Newport Beach, CA, USA$16.90 /hrIn-person

About the Job

Requirements

The preferred education qualification is a high school diploma or GED equivalent.
No related work experience or supervisory experience is required.
No license or certification is required.
Ability to stand, sit, or walk for an extended period or an entire work shift.
Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Ability to move over sloping, uneven, or slippery surfaces and up and down stairs or service ramps.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to read and visually verify information in a variety of formats, including small print, and visually inspect tools, equipment, or machines to identify defects.

Responsibilities

Transport clubs to and from guest vehicles or group buses, and pick up and drop off guest golf bags at bag drop.
Provide golfers with directions to golf-related areas and assist them with carts and equipment.
Distribute score cards and pencils to golfers.
Remove golf carts from storage and stage them for play.
Remove rental clubs for guest use, then clean and store them after use.
Store, clean, tag, and organize guest clubs in bag room storage.
Clean, detail, and restock golf carts after each use.
Document golf cart damage and deficiencies for mechanic review.
Maintain cleanliness of golf-related areas.
Communicate with the golf shop to support efficient course operations and guest satisfaction.
Set up, reset, and break down practice stations, and pick up and wash balls at the practice facility.
Ensure the security of golf equipment in storage and notify a manager or supervisor of important issues as necessary.
Follow company policies and procedures; report accidents, injuries, and unsafe work conditions; maintain a clean and professional uniform and appearance; protect confidential information and company assets.
Welcome and acknowledge guests according to company standards, anticipate and address their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak clearly and professionally with others, maintain positive working relationships, and support the team in reaching common goals.
Comply with quality assurance expectations and standards.
Perform other reasonable job duties as requested by supervisors.

POSITION SUMMARY

Transport clubs to/from guest vehicles and/or group buses. Pick up and drop off guest golf bags at bag drop. Provide directions to golfers to golf-related areas. Assist golfers with carts and equipment. Distribute score cards and pencils to golfers. Remove golf carts from storage area and stage for play. Remove rental clubs for use by guests, and clean and store after use. Store, clean, tag, and organize guest clubs in bag room storage. Clean, detail, restock golf carts after each use. Document any golf cart damage and deficiency for mechanic's review. Maintain cleanliness of golf-related areas. Maintain lines of communication with golf shop to ensure efficiency of course operations and guest satisfaction. Setup/reset/break down practice stations. Pick up/wash balls from practice facility. Ensure the security of all golf equipment in storage. Notify manager/supervisor of any important issues as necessary.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Pay Range (US/Canada/EMEA): $16.90-$16.90 per hour

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size: 10,001+
Company stage: IPO
Headquarters: Bethesda, MD
Founded: 1927

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