Full-Time

Senior National Account Manager

Confirmed live in the last 24 hours

Deliveroo

Deliveroo

5,001-10,000 employees

Online food delivery connecting customers and restaurants

Food & Agriculture
Consumer Software

Senior

London, UK

Hybrid working environment allowing flexibility between work and home.

Category
Strategic Account Management
Sales & Account Management

You match the following Deliveroo's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Experience in account management or a strategic partnerships role
  • Ability to manage data and create compelling insight that is clear and applicable
  • Effective relationship-building and communication skills
  • Experience working in a dynamic high-growth company
Responsibilities
  • Monitor and analyse the performance of partner specific goals, presenting partner performance review meetings with partners
  • Manage weekly operational meetings and reviews, build and deliver insight during regular reviews with support from your Client Partner
  • Provide insight and guidance on how to improve and grow delivery as a channel
  • Increase revenue and health metrics by consulting restaurant partners on best practice
  • Deliver in person training sessions for main restaurant partners to include: operational best practice, Deliveroo insights and on site troubleshooting
  • Identify opportunities to developing the relationship with key restaurant partners by involving and working with other parts of the Deliveroo business
  • Partner with regional Commercial Managers to identify and prioritise opportunities for growth in necessary regional zones across the UK
  • Work with restaurant marketing counterparts to deliver marketing campaigns that create value for restaurant partners

Deliveroo connects customers with a variety of restaurants through its online food delivery service. Customers can place orders via the Deliveroo website or mobile app, which are sent to partner restaurants for preparation. Once the food is ready, Deliveroo's network of delivery riders brings it directly to the customer's home. This system allows restaurants to expand their reach without handling their own delivery logistics. Deliveroo earns money by charging restaurants a commission on orders and customers a delivery fee. They also offer a subscription service, Deliveroo Plus, which provides unlimited free delivery for a monthly fee, encouraging customer loyalty. Additionally, Deliveroo engages in community initiatives, such as providing free meals to NHS workers during the COVID-19 pandemic, which helps improve their public image and strengthen community relationships.

Company Size

5,001-10,000

Company Stage

IPO

Total Funding

$1.6B

Headquarters

London, United Kingdom

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Deliveroo's revenue climbed despite the UK's uncertain consumer environment in Q4 2023.
  • The rise of 'dark kitchens' allows Deliveroo to expand offerings without physical spaces.
  • AI and machine learning enhance Deliveroo's delivery efficiency and customer satisfaction.

What critics are saying

  • Increased competition from Uber Eats and Just Eat may erode Deliveroo's market share.
  • Rising operational costs, including fuel prices, could impact Deliveroo's profitability.
  • Regulatory scrutiny over gig economy practices may increase legal and compliance costs.

What makes Deliveroo unique

  • Deliveroo offers a diverse range of cuisines from fast food to high-end eateries.
  • The company provides a subscription service, Deliveroo Plus, for unlimited free delivery.
  • Deliveroo partners with non-food retailers like Accessorize for quick commerce delivery.

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Benefits

Health Insurance

Paid Vacation

Parental Leave

Family Planning Benefits

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
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