I

IHG

Global hotel company

Assistant Director of Convention & Events

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeKuwaitNo salary listedIn-person

About the Job

Requirements

  • Ensure team compliance with IHG standards, procedures, and service delivery.
  • Ensure compliance with health, safety, and sustainability standards.

Responsibilities

  • Support the Director in managing the Convention & Events team and maintain a positive, productive work environment.
  • Supervise daily operations, assign tasks, and ensure adequate staffing levels.
  • Coach and develop team members through training, feedback, and performance reviews.
  • Coordinate with internal departments to ensure seamless event execution.
  • Assist in preparing forecasts, budgets, and financial plans.
  • Monitor sales performance, revenue, and productivity metrics.
  • Support in negotiating rates within established booking guidelines.
  • Identify opportunities to maximize revenue and control costs.
  • Act as a key contact for clients and ensure a smooth event journey.
  • Build and maintain relationships with planners and clients.
  • Assist with pre-event planning, optimizing setup, flow, menu, and logistics.
  • Coordinate event details, including room setup, staging, and timing.
  • Participate in pre-event and post-event meetings to support service excellence.
  • Support daily client interaction during events, ensure satisfaction, and promptly handle issues.
  • Analyze guest feedback and satisfaction surveys to improve service.
  • Support initiatives that enhance the hotel's reputation and local brand presence.
  • Promote environmentally responsible practices during events.
  • Perform other duties as assigned to support operational needs.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

Recently Posted Jobs

Explore more opportunities at IHG

See more jobs