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Société Générale de Surveillance

Testing, inspection, and certification services globally

Business Development Executive

Field SalesConfirmed live in the last 24 hours
Full-timeHo Chi Minh City, VietnamIn-person

About the Job

Requirements

  • A Bachelor's degree in Engineering, Science, Instrumentation, Electronics, Mechanical Engineering, Mechatronics, Industrial Engineering, Biotechnology, Pharmaceutical Technology, or equivalent is required.
  • At least 2 years of experience in B2B technical sales, business development, sales engineering, or account management is required.
  • Fluency in Vietnamese is required.
  • Good command of written and spoken English is required.
  • Mandarin Chinese proficiency with at least HSK Level 3 certification is required.
  • Ability to communicate effectively with Taiwanese, Chinese, and multinational customers is required.

Responsibilities

  • Support the Calibration Manager in developing and executing business development strategies for calibration services and IoT environmental real-time monitoring solutions.
  • Identify and develop opportunities in semiconductor manufacturing, pharmaceutical and life sciences, hospitals and healthcare, and automotive and electric vehicle manufacturing.
  • Build and maintain relationships with key decision-makers, including Engineering Managers, Facility Managers, QA/QC Managers, Validation Managers, EHS Managers, Reliability Engineers, Metrology Engineers, and Procurement teams.
  • Promote SGS calibration capabilities, including dimensional, temperature, pressure, humidity, electrical, mass, analytical, and laboratory instrument calibration services.
  • Promote IoT-based environmental monitoring solutions for cleanrooms, warehouses, pharmaceutical storage areas, production facilities, laboratories, hospitals, and data centers.
  • Manage sales leads, customer visits, proposals, quotations, negotiations, and follow-up activities.
  • Coordinate technical and commercial matters among customers, SGS Vietnam, and SGS affiliate laboratories.
  • Support strategic partnerships with equipment vendors, cleanroom solution providers, pharmaceutical consultants, and industrial associations.
  • Conduct market mapping and identify prospective customers in assigned industries.
  • Build and continuously update a target account database.
  • Monitor industry trends, competitor activities, regulatory developments, and emerging customer requirements.
  • Identify opportunities for recurring calibration contracts and environmental monitoring projects.
  • Participate in exhibitions, workshops, conferences, and networking events to promote SGS services.
  • Generate qualified sales opportunities through direct prospecting, referrals, digital platforms, and industry events.
  • Arrange customer meetings and technical presentations.
  • Support preparation of technical-commercial proposals and quotations.
  • Follow up quotations and sales opportunities through closure.
  • Maintain an active sales pipeline sufficient to achieve assigned revenue targets.
  • Coordinate project kickoff and ensure smooth handover to operations teams after award.
  • Identify opportunities for real-time monitoring systems for temperature, humidity, differential pressure, CO₂, VOC, particulate matter, and environmental conditions.
  • Support customer demonstrations and presentations of IoT monitoring capabilities.
  • Coordinate solution discussions with technical partners and SGS affiliate teams.
  • Assist customers in understanding regulatory and compliance requirements related to environmental monitoring.
  • Maintain close relationships with key customers.
  • Develop customer retention plans and support recalibration cycle management.
  • Identify account expansion opportunities and cross-selling initiatives.
  • Respond to customer inquiries and complaints in a timely manner.
  • Coordinate with the Calibration Manager on strategic accounts and sales plans.
  • Work with Sales, Operations, Quality, and CS teams in the Industrial department, with Marketing and Finance teams in SGS Vietnam, and with SGS affiliate teams supporting these services.
  • Prepare customer visit reports, sales forecasts, market intelligence reports, and pipeline updates.
  • Maintain CRM records accurately and in a timely manner.

Desired Qualifications

  • Experience in calibration and metrology, testing, inspection and certification (TIC), semiconductor, pharmaceutical, medical devices, healthcare, industrial automation, environmental monitoring systems, or IoT solutions is highly preferred.
  • Knowledge of calibration and metrology concepts is preferred.
  • Knowledge of GMP and pharmaceutical compliance requirements is preferred.
  • Knowledge of cleanroom and controlled environment requirements is preferred.
  • Awareness of ISO/IEC 17025 is preferred.
  • Knowledge of semiconductor manufacturing environments is preferred.
  • Knowledge of IoT technology and environmental monitoring systems is preferred.

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size
10,001+
Company stage
IPO
Headquarters
Geneva, Switzerland
Founded
1878

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