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Dane Street

National physician-based IME and peer reviews

Bill Review Supervisor

Clinical Support & Patient AdministrationUpdated on Nov 13
Full-timeRemote in USANo salary listed

About the Job

Requirements

  • An active industry certification is required, such as Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or an equivalent recognized medical billing and coding certification.
  • Relevant education or professional training in medical billing, medical coding, healthcare reimbursement, or a related field.
  • A minimum of 5–7 years of extensive, hands-on medical bill review experience is required.
  • A minimum of 2 years of supervisory, team-lead, or senior-level mentoring experience is required.
  • Proven experience reviewing complex, high-dollar, disputed, or specialty medical bills is required.
  • Advanced knowledge of medical billing and coding, including CPT, ICD-10, HCPCS, DRG, modifiers, and CCI edits is required.
  • Advanced proficiency with major medical bill review and repricing platforms, such as Conduent/StrataCare, Mitchell/Enlyte, Medata, CompIQ, or comparable systems is required.
  • Strong understanding of national reimbursement methodologies, payer guidelines, workers' compensation fee schedules, commercial reimbursement, auto/PIP, and UCR methodologies is required.
  • Demonstrated ability to identify excessive, unsupported, duplicate, unbundled, or otherwise inappropriate medical charges is required.
  • Proven experience providing legal billing support, forensic medical bill analysis, expert reports, affidavits, or expert witness testimony related to medical bill reasonableness and reimbursement is required.
  • Strong analytical, critical-thinking, and problem-solving skills, with exceptional attention to detail, are required.
  • Ability to supervise and develop a team while maintaining an individual production workload is required.
  • Excellent written and verbal communication skills, including the ability to explain complex billing and reimbursement concepts to non-technical audiences, are required.
  • Strong time-management and organizational skills are required to balance daily production, team oversight, and time-sensitive legal requests.
  • Professional composure and credibility are required when participating in depositions, litigation support, or expert testimony.
  • Prolonged periods sitting or remaining stationary at a desk and working on a computer are required.
  • Constant operation of a computer, keyboard, mouse, and other digital productivity tools is required.
  • Close visual acuity is required to view computer screens, analyze data, and read extensive digital documentation.
  • Frequent communication with team members, leadership, and external partners via email, chat, phone, and video conferencing platforms is required.
  • The role may occasionally require moving or positioning office equipment or files weighing up to 10–15 pounds.
  • The employee must supply and support their own internet service, and maintain an uninterrupted internet connection for work from home.

Responsibilities

  • Supervise, mentor, and develop a team of medical bill reviewers and contract experts, ensuring accuracy, productivity, quality, and adherence to established turnaround times.
  • Maintain an active production workload and directly review complex, high-dollar, disputed, and specialty medical bills, including trauma, inpatient hospital stays, and other high-value claims.
  • Monitor daily production queues, workloads, performance metrics, and service-level expectations to ensure operational goals are consistently achieved.
  • Conduct regular quality assurance audits of team output, identify performance and training gaps, and implement corrective actions and process improvements.
  • Establish and maintain standard operating procedures, review guidelines, and quality standards to support consistency and accuracy across the department.
  • Provide technical guidance and serve as an escalation resource for complex billing, coding, and reimbursement questions.
  • Serve as the internal subject matter expert and primary resource for Dane Street's medical bill review software and related repricing systems.
  • Optimize system workflows, auto-adjudication rules, reimbursement logic, and review configurations to align with operational requirements and client-specific preferences.
  • Maintain advanced knowledge of national repricing mechanisms, payer systems, and reimbursement methodologies.
  • Ensure appropriate application of applicable fee schedules, reimbursement guidelines, CCI edits, line-item review standards, and clinical validation rules.
  • Identify system inconsistencies, incorrect reimbursement logic, and opportunities to improve automation, accuracy, and operational efficiency.
  • Partner with internal technology and operational teams to troubleshoot system issues, implement enhancements, and support evolving client requirements.
  • Ensure accurate review and identification of excessive, unsupported, duplicate, unbundled, or otherwise inappropriate medical charges.
  • Evaluate medical bills using applicable reimbursement methodologies, including workers' compensation fee schedules, commercial payer guidelines, auto/PIP reimbursement rules, and UCR methodologies.
  • Review complex billing scenarios involving CPT, ICD-10, HCPCS, DRG, modifier usage, coding edits, and clinical documentation.
  • Identify potential patterns of healthcare fraud, waste, abuse, upcoding, unbundling, and systemic billing irregularities.
  • Establish defensible reimbursement recommendations supported by applicable fee schedules, billing guidelines, documentation, and industry standards.
  • Provide technical expertise and guidance to reviewers on complex reimbursement determinations and disputed charges.
  • Serve as a subject matter expert and resource for Dane Street's Legal Services division on complex medical billing and reimbursement matters.
  • Conduct comprehensive forensic reviews of medical records, itemized medical bills, billing statements, and payment ledgers for cases involving litigation.
  • Prepare clear, accurate, and legally defensible expert reports, affidavits, and supporting documentation addressing billing accuracy, reimbursement reasonableness, UCR values, unbundling, upcoding, and unsupported charges.
  • Provide deposition and trial testimony as a designated medical billing expert when required.
  • Explain complex medical billing, coding, and reimbursement methodologies to attorneys, judges, juries, and other legal stakeholders.
  • Support legal teams with technical analysis, documentation, and expert opinions regarding medical bill reasonableness and appropriate reimbursement.
  • Maintain professional credibility, objectivity, and composure when presenting expert findings during depositions, hearings, and trial proceedings.
  • Maintain working knowledge of applicable national medical billing regulations, reimbursement standards, workers' compensation guidelines, and payer requirements.
  • Apply appropriate state-specific fee schedules and reimbursement methodologies across applicable jurisdictions.
  • Apply advanced knowledge of Texas-specific workers' compensation billing regulations, statutory fee guidelines, and applicable Texas Department of Insurance requirements.
  • Maintain familiarity with Texas Labor Code provisions and Texas Civil Practice and Remedies Code Section 18.001 requirements as they relate to medical billing affidavits and litigation support.
  • Monitor regulatory and reimbursement changes and communicate relevant updates to reviewers, leadership, and Legal Services.
  • Ensure review practices and expert findings are supported by applicable regulations, documentation, and defensible reimbursement methodologies.
  • Partner with Operations leadership, Legal Services, Sales, and other internal departments to support complex client needs and business objectives.
  • Provide technical guidance and training to medical bill reviewers, contract experts, and internal stakeholders.
  • Identify opportunities to improve review accuracy, productivity, system performance, and client satisfaction.
  • Support the development and implementation of updated review procedures, training materials, and quality assurance standards.
  • Balance supervisory responsibilities, daily production requirements, legal requests, and urgent client deliverables while maintaining operational accountability.
  • Learn medical bill review operations, workflows, software platforms, and client-specific requirements during the first 30 days.
  • Review existing medical bill review procedures, quality standards, reimbursement methodologies, and production expectations during the first 30 days.
  • Understand team structure, reviewer responsibilities, performance metrics, and current production workflows during the first 30 days.
  • Evaluate current repricing systems, auto-adjudication rules, and software configurations during the first 30 days.
  • Review Legal Services processes and expectations for forensic billing reviews, expert reports, affidavits, and testimony during the first 30 days.
  • Identify opportunities to improve review accuracy, productivity, and operational efficiency during the first 30 days.
  • Begin independently overseeing daily medical bill review operations and team performance during days 31–60.
  • Maintain an active production workload focused on complex, high-dollar, and disputed medical bills during days 31–60.
  • Conduct quality assurance audits and provide technical guidance, coaching, and performance feedback to reviewers during days 31–60.
  • Evaluate software workflows, reimbursement logic, and repricing configurations for accuracy and efficiency during days 31–60.
  • Support complex legal billing reviews and coordinate with Legal Services on expert documentation and case requirements during days 31–60.
  • Identify opportunities to improve turnaround times, quality, and consistency across review operations during days 31–60.
  • Demonstrate full ownership of day-to-day medical bill review operations and team performance during days 61–90.
  • Independently manage supervisory responsibilities while maintaining consistent hands-on production during days 61–90.
  • Establish and maintain quality assurance standards and reviewer performance expectations during days 61–90.
  • Demonstrate advanced proficiency in medical bill review software, national repricing systems, and reimbursement methodologies during days 61–90.
  • Provide expert-level support for complex forensic billing reviews and Legal Services requests during days 61–90.
  • Identify and implement opportunities to improve system functionality, reimbursement accuracy, and operational workflows during days 61–90.
  • Present recommendations to leadership for continued development of the medical bill review department and Legal Services support during days 61–90.

Desired Qualifications

  • A Texas-based candidate is strongly preferred, or extensive experience working with Texas medical billing regulations, workers' compensation fee schedules, and Texas litigation requirements.
  • Demonstrated experience applying Texas Labor Code provisions, Texas Department of Insurance regulations, and Texas Civil Practice and Remedies Code Section 18.001 requirements is preferred.
  • Documented experience providing expert witness testimony, deposition testimony, or litigation support specifically involving medical bill reasonableness and UCR value analysis is preferred.
  • Advanced knowledge of national payer systems, repricing methodologies, and medical bill review software configuration is preferred.
  • Experience with inpatient hospital billing, trauma cases, surgical billing, complex specialty services, and high-dollar medical claims is preferred.
  • Experience identifying healthcare fraud, waste, abuse, coding irregularities, upcoding, unbundling, and unsupported charges is preferred.
  • Experience developing standard operating procedures, conducting quality assurance audits, training reviewers, and improving medical bill review operations is preferred.
  • Additional certifications in medical auditing, coding, healthcare compliance, or reimbursement methodologies are preferred.

About the Company

Dane Street

National physician-based IME and peer reviews

Dane Street provides independent medical exams (IMEs) and peer-review services on a nationwide scale. It works with a panel of board-certified physicians located in all 50 states to deliver evaluations across Workers Compensation, Pharmacy, Disability, Group Health, and Auto/Liability cases. The process involves a physician-based review and evaluation system that produces expert reports with faster turnaround times, higher report quality, and increased satisfaction and productivity among adjusters and nurses. The company differentiates itself with its large, nationwide network and its focus on timely, high-quality evaluations across multiple lines of business. Its goal is to improve the accuracy and efficiency of medical reviews to support better decision-making for insurers, employers, and patients.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Palm Beach Gardens, FL
Founded
2008

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