Photon

Builds custom software and AI for big companies

Producer – UX

Program ManagementConfirmed live in the last 24 hours

Full-timeCanadaNo salary listedIn-person

About the Job

Requirements

Be comfortable using Figma and FigJam, particularly for whiteboarding, workflow mapping, and facilitation activities in FigJam.
Have a strong understanding of UX research, design workflows, usability testing, the design delivery lifecycle, and end-to-end design process management.
Have facilitation skills and the ability to unify distributed teams, communicate effectively, influence difficult stakeholders, and advocate for design.

Responsibilities

Provide ongoing support and coordination for designers.
Ensure designers understand priorities and workflows.
Facilitate collaboration across a global team.
Foster team culture, communication, and connection.
Manage Jira workflows and ticket tracking.
Ensure proper handoffs and linkage of work in Jira.
Track team bandwidth and assignments.
Support sprint cadence and agile practices.
Coordinate reporting and progress tracking.
Work with product teams, engineering teams, and business stakeholders.
Gather and clarify requirements.
Advocate for design value with stakeholders.

Core Responsibilities Design Team Operations

Provide ongoing support and coordination for designers
Ensure designers understand priorities and workflows
Facilitate collaboration across a global team
Foster team culture, communication, and connection

Project & Sprint Management

Manage Jira workflows and ticket tracking
Ensure proper handoffs and linkage of work in Jira
Track team bandwidth and assignments
Support sprint cadence and agile practices
Coordinate reporting and progress tracking

Stakeholder Coordination

Work with:
- Product teams
- Engineering teams
- Business stakeholders
Gather and clarify requirements
Advocate for design value with stakeholders

Required Skills & Experience Design Tool Familiarity

Candidate does not need to be a designer, but should:

Be comfortable using:
- Figma
- FigJam
Especially strong with:
- Whiteboarding
- Workflow mapping
- Facilitation activities in FigJam

UX / Design Process Knowledge

Strong understanding of:

UX research
Design workflows
Usability testing
Design delivery lifecycle
End-to-end design process management

Soft Skills

Important qualities include:

Facilitation skills
Ability to unify distributed teams
Strong communication
Ability to influence difficult stakeholders
Capability to advocate for design

About the Company

Photon

Builds custom software and AI for big companies

Photon designs, builds, and runs custom software for large companies, combining an in-house creative agency with its own engineering teams. Its flagship client work includes rebuilding Samsung's US online store as a set of smaller linked services and creating Olive Garden's mobile app, which lets diners join the waitlist from their phones instead of waiting at the door. Clients hire Photon's teams to plan and code their apps, websites, and AI tools and to keep them running afterward, paying for the engineers and designers assigned to each project. Photon is privately held and based in London, with its US arm in Dallas and engineering centers in Chennai and Bengaluru.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: Not listed

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