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Hertz

Car rental services and fleet management

Exit Gate Attendant

Security Guarding & PatrolConfirmed live in the last 24 hours
Part-timeKailua-Kona, HI, USA

About the Job

Requirements

  • Minimum 1 year of customer service and security experience is preferred.
  • Ability to manage stressful and unusual situations while maintaining good customer relations.
  • Good organizational skills with the ability to write clearly and concisely.
  • Ability to understand and follow oral and written directions.
  • Ability to speak and understand English.
  • Car rental product knowledge and ability to use effective and approved sales techniques, as required.
  • Ability to type and perform accurate data entry.
  • Ability to operate radio, security and computer equipment.
  • Ability to process all paperwork according to policies and procedures.

Responsibilities

  • Greet customers and complete necessary rental information by scanning and checking the rental agreement using the handheld unit, checking customer identification, scanning the vehicle asset tag, and checking the tags to verify the movement of the vehicle.
  • Provide optional sales items, as directed by management, while using approved sales techniques to disclose rates, terms and conditions of rental and obtain customer signatures.
  • Maintain location and company security measures to mitigate theft of company assets; perform sight monitoring of the lot; and ensure smooth transition of vehicles exiting through the security gate.
  • Assist customers with directions, and review and resolve rental contract and vehicle issues.
  • Manually log and release vehicles from the lot during computer system outages or unavailability.
  • Perform related responsibilities as required or assigned.

About the Company

Hertz

Car rental services and fleet management

Hertz rents cars, trucks, and vans to leisure and business customers through a global network of airport and urban locations. Customers choose a vehicle, set dates and pickup location, and pay the rental fee plus optional extras like insurance or GPS. The company differentiates itself with broad accessibility, convenient airport and city concessions, flexible pricing, and value-added add-ons. Its goal is to provide easy, reliable mobility for individuals and fleets by offering broad access, clear pricing, and useful services.

Company size
10,001+
Company stage
IPO
Headquarters
Shadow Wood, Florida
Founded
1918

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