IT Product Manager

The IT Product Manager is accountable for the strategy, roadmap, value delivery and ongoing health of digital products that modernize product definition and product-creation capabilities. Operating at the intersection of business, technology and engineering, this role turns customer and enterprise needs into prioritized product outcomes and leads cross-functional teams through discovery, delivery, launch, adoption and continuous improvement. The role has a regional scope and supports vehicle programs and manufacturing operations across international markets and plants.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business or a related discipline, or equivalent relevant experience.

• Progressive experience in IT product management, technical product management, digital product delivery or a closely related role within a complex enterprise environment.

• Demonstrated experience owning a product roadmap and backlog and delivering digital products or platforms through cross-functional agile teams.

• Ability to translate business strategy and user needs into clear product outcomes, requirements and priorities while balancing technical constraints and enterprise standards.

• Working understanding of modern software delivery, cloud platforms, APIs and integrations, data products, cybersecurity, privacy, service operations and product lifecycle management.

• Experience using qualitative and quantitative insights to prioritize work, define success measures and evaluate product performance and value.

• Strong stakeholder leadership and influencing skills, including the ability to align senior business and technology partners in a global, matrixed organization.

• Clear written and verbal communication, with the ability to explain complex technology, product decisions, delivery risks and value in business language.

• Commercial and financial acumen, including experience supporting investment decisions, budgets, supplier engagements and value realization.

• Ability to manage ambiguity, make timely decisions, resolve conflict and maintain focus on customer and business outcomes.

Preferred Qualifications

• Experience with product definition, product lifecycle management, engineering, manufacturing or industrial digital platforms; automotive experience is advantageous.

• Hands-on experience with product discovery, Human-Centered Design, service design, user research and experimentation.

• Experience managing enterprise SaaS products, platforms, data-enabled products or AI-enabled capabilities.

• Professional certification in product management, Agile, Scrum, SAFe, cloud, architecture, change management or a relevant technology discipline.

• Experience working across countries, cultures, time zones and multi-vendor delivery models.

Leadership Behaviours

• Customer and outcome focused: starts with user and business problems and measures success through delivered value.

• Strategic and decisive: connects enterprise direction to near-term priorities and makes transparent trade-offs.

• Collaborative influencer: builds trust and alignment across business, IT, engineering, suppliers and operations without relying on positional authority.

• Curious and data informed: tests assumptions, learns quickly and adjusts direction as evidence changes.

• Accountable and resilient: owns outcomes, surfaces risk early and follows through from strategy to adoption and operational health.

• Inclusive leader: creates an environment where diverse perspectives improve product decisions and team performance.

Measures of Success

• Progress against agreed product outcomes, roadmap commitments and business-value measures.

• Product adoption, active use, customer satisfaction and improvement in targeted user or business processes.

• Quality, reliability, security, compliance and operational health of the product.

• Predictability and flow of value across discovery, delivery and release, including effective dependency and risk management.

• Financial performance, investment transparency, supplier effectiveness and measurable value realization.

• Stakeholder confidence, clarity of product decisions and effectiveness of cross-functional collaboration.

• Own and communicate the product vision, strategy and outcome-based roadmap, aligned to Global Product Creation priorities, enterprise architecture, cybersecurity, data, digital and industrial objectives.

• Build a deep understanding of users, business processes and operational pain points through discovery, workflow analysis, customer feedback, product data and market or technology insights.

• Define measurable product outcomes and success metrics. Use adoption, customer experience, quality, reliability, cost and business-value measures to guide priorities and investment decisions.

• Create, prioritize and maintain the product backlog. Translate strategic objectives into product capabilities, epics, user stories, acceptance criteria and non-functional requirements in partnership with business and engineering teams.

• Make evidence-based prioritization and trade-off decisions across customer value, business value, technical feasibility, risk, security, compliance, cost, capacity and time to market.

• Lead the product lifecycle from discovery and business-case development through design, build, validation, release, adoption, operation, enhancement and retirement.

• Partner with engineering, architecture, design, data, cybersecurity, operations and platform teams to deliver secure, scalable, resilient and supportable solutions.

• Coordinate dependencies and integrations across product teams, platforms, suppliers and business stakeholders. Escalate and resolve blockers that threaten end-to-end value delivery.

• Act as the primary product contact for business stakeholders. Facilitate roadmap, prioritization and release discussions, communicate decisions clearly and maintain alignment in a global matrix organization.

• Ensure delivery teams have clear outcomes, priorities and decision-making context. Promote agile product practices, rapid learning, constructive challenge and shared accountability without prescribing engineering solutions.

• Plan launches and organizational readiness with business, change, training, support and operations partners. Monitor adoption and incorporate feedback into continuous product improvement.

• Own product health and governance, including service performance, operational risks, technical debt, lifecycle obligations, controls, privacy, cybersecurity, audit actions and incident follow-up.

• Manage product investment and financial performance, including forecasts, budgets, supplier commitments, value realization and recommendations to continue, pivot, scale or retire capabilities.

• Identify responsible opportunities to use automation, data and AI to improve user outcomes, delivery productivity and product decision-making.

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