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CarOnSale

European B2B used-car marketplace and auctions

Automotive Customer Account Manager - OEM & Fleet

Account ManagementConfirmed live in the last 24 hours
Full-timeBerlin, Germany

About the Job

Requirements

  • At least one year of practical experience in an operational role; internships and working-student roles count.
  • Completed vocational training, such as as an automotive sales professional, or a bachelor's degree, for example in business administration or business.
  • Work proactively and independently, seek out information, retain it, and apply it in future work.
  • Strong self-organization and time-management skills, including prioritizing multiple concurrent tasks.
  • Communicate effectively internally and externally and proactively engage with customers and colleagues.
  • German proficiency at C2 level and English proficiency at B2 level.

Responsibilities

  • Manage OEM, fleet, and mobility customers in Germany and Austria operationally from start to finish.
  • Launch new customers by coordinating pilots with accounts won by the Sales team and ensuring the first vehicles are sold quickly and smoothly.
  • Manage accounts using sales data, identify patterns, and derive concrete actions.
  • Ensure smooth post-sale processing, including payment processing and transport.
  • Resolve operational special cases independently and ensure outstanding issues are consistently addressed.
  • Build scalable structures, reporting, and standards to support company growth.
  • Manage end-to-end operational processes on the platform for demanding customers, coordinate processes with partners and customers, and advance process standardization and automation.

Desired Qualifications

  • Confident use of Excel and CRM tools such as Salesforce.
  • An analytical approach that uses numbers as a basis for decisions.
  • Experience in the automotive industry or at a scale-up.
  • An affinity for AI and active use of tools such as Claude, ChatGPT, or Copilot in daily work.

About the Company

CarOnSale

European B2B used-car marketplace and auctions

CarOnSale is a European B2B marketplace that connects professional car dealers with exclusive used-vehicle inventory and manages the full transaction flow. It runs dynamic auctions, vehicle inspections and COSCheck condition reporting, pricing intelligence, logistics coordination, payments, and auction fulfillment. Dealers can list surplus vehicles and receive guaranteed pricing offers or put them into auctions; buyers access a curated pool of vehicles from licensed OEMs, with transparent condition and history data, and can bid in daily auctions or use Buy Now. The platform functions as a technology-led facilitator that cuts intermediaries and friction in wholesale used-car trade, standardizes inspection, delivery, and payment processes across Europe for cross-border deals, and offers tools to outsource parts of the remarketing workflow to help dealers scale without adding staff.

Company size
201-500
Company stage
Series C
Total funding
$158.6M
Headquarters
Berlin, Germany
Founded
2018

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