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Full-Time

Senior Credit & Collections Specialist

Confirmed live in the last 24 hours

Snowflake

Snowflake

5,001-10,000 employees

Data Cloud platform for data warehousing

Data & Analytics
Consulting
Enterprise Software
AI & Machine Learning

Senior, Expert

Dublin, CA, USA

Category
Financial Accounting
Management Accounting
Accounting
Required Skills
Customer Service
Requirements
  • 5-7+ years of collections and credit experience along with multi-national high-tech industry experience
  • Experience of supporting Credit and Collections on a global level
  • Excellent communication skills, both written and verbal, and strong customer service approach
  • Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
  • Must have strong Excel skills
  • Bachelor’s / Master’s degree in Finance, Accounting or Business
Responsibilities
  • Perform analysis of collection practices and develop process improvements
  • Work with our internal sales team and other cross functional teams as well as outside customers to resolve credit and collection issues as well as help improve processes
  • Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
  • Analyze delinquent accounts, prepare weekly reports on high-risk accounts and make resolution recommendations
  • Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
  • Participate in and support systems improvements and focus on streamlining the collection process
  • Develop, implement, and maintain desktop procedures for ongoing credit and collection activities
  • Provide the required support for external, internal and SOX audits, process walkthroughs and workflows as and when required (primarily during quarter and year end audits)
  • Participate in global standardization efforts for policies and procedures
  • Work with cross functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process.

Snowflake offers a Data Cloud platform for data warehousing, data lakes, and data application development, enabling secure sharing of governed data across multiple public clouds. The platform supports diverse analytic workloads with near-unlimited scale and performance.

Company Stage

IPO

Total Funding

$2.5B

Headquarters

San Mateo, California

Founded

2012

Growth & Insights
Headcount

6 month growth

9%

1 year growth

7%

2 year growth

43%
Simplify Jobs

Simplify's Take

What believers are saying

  • Snowflake's continuous innovation and feature expansion, as seen in their Data Cloud World Tour, promise robust career growth opportunities.
  • The company's strategic investments and acquisitions indicate strong financial health and a commitment to staying at the forefront of data technology.
  • Collaborations with companies like Solaris and Omnata highlight Snowflake's influence and integration capabilities across various industries.

What critics are saying

  • The rapid pace of acquisitions and integrations may lead to operational challenges and cultural misalignment.
  • Intense competition in the cloud data platform market from giants like AWS and Google Cloud could pressure Snowflake's market share.

What makes Snowflake unique

  • Snowflake's focus on democratizing data access and analytics sets it apart from traditional data platforms.
  • Strategic investments in AI-driven startups like Metaplane enhance Snowflake's data quality and reliability, providing a competitive edge.
  • Acquisitions such as Samooha and Ponder expand Snowflake's capabilities in data clean rooms and Python integration, respectively.

Benefits

We've got your back - We offer comprehensive health insurance plans, health savings accounts, robust retirement plans, and generous life and disability insurance.

A Balanced Lifestyle - All Snowflakes have access to our weekly online lunch and learns, virtual workout classes, and ergonomic work-from-home equipment. We offer on-demand mental health and wellness programs to support our employees and their families.

Your People Matter - Help offset the cost of growing your family with our fertility benefits and family planning resources. Count on our generous time-off and various leave plans for you to rest, refuel, and sustain a great work-life balance.

Global Snowflake Team - No matter where you are in the world, we will get you connected and supported with a work-from-home setup.

Treat Yourself - Personalize your Snowflake benefits by tapping into our employee discounts and pre-tax selections.

Invest In Your Future - Eligible employees enjoy new hire equity, Employee Stock Purchase Plan (ESPP), and a quarterly bonus or commission program.