Full-Time

Senior Credit & Collections Specialist

Posted on 8/22/2024

Snowflake

Snowflake

5,001-10,000 employees

Data management and analytics platform

Data & Analytics
Enterprise Software
AI & Machine Learning

Senior, Expert

Dublin, CA, USA

Category
Risk Management
Finance & Banking
Required Skills
Sales
Communications
Requirements
  • 5-7+ years of collections and credit experience along with multi-national high-tech industry experience
  • Experience of supporting Credit and Collections on a global level
  • Excellent communication skills, both written and verbal, and strong customer service approach
  • Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment within minimal supervision
  • Must have strong Excel skills
  • Bachelor’s / Master’s degree in Finance, Accounting or Business
  • Fluent in Spanish
Responsibilities
  • Perform analysis of collection practices and develop process improvements
  • Work with our internal sales team and other cross functional teams as well as outside customers to resolve credit and collection issues as well as help improve processes
  • Perform outbound collections in a professional manner with a focus on customer service while adhering to Company Policy
  • Analyze delinquent accounts, prepare weekly reports on high-risk accounts and make resolution recommendations
  • Prepare and analyze reports for bad debt- assist with invoices, credit memos and other adjustments as necessary
  • Participate in and support systems improvements and focus on streamlining the collection process
  • Develop, implement, and maintain desktop procedures for ongoing credit and collection activities
  • Provide the required support for external, internal and SOX audits, process walkthroughs and workflows as and when required (primarily during quarter and year end audits)
  • Participate in global standardization efforts for policies and procedures
  • Work with cross functional teams to identify problems, process gaps and propose reasonable and creative solutions to improve processes including opportunities for automating manual processes or activities within a process.

Snowflake provides a platform called the AI Data Cloud that helps organizations manage and analyze their data. This platform allows users to store and process large amounts of data efficiently, offering services like data warehousing, data lakes, data engineering, data science, and data sharing. Snowflake's system works by uniting data from different sources, enabling secure sharing and performing various types of analytics. What sets Snowflake apart from its competitors is its ability to operate seamlessly across multiple public clouds, allowing users to access their data from anywhere. The company's goal is to help businesses leverage their data for better decision-making by providing a flexible subscription-based service that scales according to their needs.

Company Stage

IPO

Total Funding

$1.3B

Headquarters

Bellevue, Washington

Founded

2012

Growth & Insights
Headcount

6 month growth

1%

1 year growth

0%

2 year growth

2%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of Datavolo enhances Snowflake's open data integration capabilities.
  • Investment in Metaplane boosts AI-driven data quality solutions for Snowflake users.
  • Snowflake Ventures' investment in Hex expands accessibility of data tools to non-technical users.

What critics are saying

  • Integration challenges from Datavolo acquisition may disrupt operations and customer service.
  • Increased competition from Mistral AI could challenge Snowflake's market position.
  • Convertible senior notes pricing may increase financial pressure if market conditions worsen.

What makes Snowflake unique

  • Snowflake offers a unified platform for diverse data workloads, unlike traditional solutions.
  • The AI Data Cloud enables near-unlimited scale and performance for data mobilization.
  • Snowflake's seamless multi-cloud experience ensures efficient data operations across locations.

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Benefits

We've got your back - We offer comprehensive health insurance plans, health savings accounts, robust retirement plans, and generous life and disability insurance.

A Balanced Lifestyle - All Snowflakes have access to our weekly online lunch and learns, virtual workout classes, and ergonomic work-from-home equipment. We offer on-demand mental health and wellness programs to support our employees and their families.

Your People Matter - Help offset the cost of growing your family with our fertility benefits and family planning resources. Count on our generous time-off and various leave plans for you to rest, refuel, and sustain a great work-life balance.

Global Snowflake Team - No matter where you are in the world, we will get you connected and supported with a work-from-home setup.

Treat Yourself - Personalize your Snowflake benefits by tapping into our employee discounts and pre-tax selections.

Invest In Your Future - Eligible employees enjoy new hire equity, Employee Stock Purchase Plan (ESPP), and a quarterly bonus or commission program.

INACTIVE