Financial Planning & Analysis Manager
Teleperformance
Financial Planning & Analysis Manager
Teleperformance
Outsourced customer experience management services
We are seeking a highly capable and commercially astute Finance Manager (FP&A) to lead day‑to‑day delivery of financial planning, forecasting, reporting, and analytical support across the business.This role is responsible for producing high‑quality financial insights, improving forecasting accuracy, strengthening FP&A processes, and partnering with operational leaders to drive business performance.
Qualifications & Experience
Skills & Competencies
Technical Skills
Soft Skills
Outsourced customer experience management services
Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.
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