stow Group

Develops, manufactures, and installs racking systems

Robotics Service Engineer

Equipment Field ServiceConfirmed live in the last 24 hours

Full-timeBromsgrove, UKNo salary listed

About the Job

Requirements

A Bachelor's degree in Electromechanics or relevant experience.
Fluent English is required.
Availability to travel abroad for short periods.
Skilled in Microsoft Office and Teams, with willingness to learn custom software packages.
Willingness to work shifts and weekends if needed.
Able to work at height and without fear of heights or vertigo.
Able to work in refrigerated areas with safety systems of work in place.

Responsibilities

Test, repair, and maintain shuttle systems at customer sites across the United Kingdom.
Provide Level 1 and Level 2 technical support via helpdesk and remote assistance.
Deliver training to end users and integrators on-site and internally.
Assist in commissioning Movu systems, including atlas, escala, and ifollow.
Detect and report commercial service opportunities, including spare parts and service packs.
Travel internationally for short periods, Monday through Friday, and work shifts and weekends as needed.

Job Description

We are looking for a Field Service Engineer in the United Kingdom, passionate about technology and customer success, to join our After Sales & Service team :

Your responsibilities:

Test, repair, and maintain our shuttle systems at customer sites accross the UK.
Provide technical support (L1 & L2) via helpdesk and remote assistance.
Deliver training to end-users and integrators on-site and internally.
Assist in commissioning Movu systems (atlas, escala, ifollow and others).
Detect and report commercial service opportunities (spare parts, service packs).
Available for short international trips (Mon-Fri), and willing to work in shifts and weekends.
Some of our projects take place at height or in refrigerated areas (cold storage) and this is not a problem for you with safety systems of work in place.

Qualifications

Bachelor in Electromechanics or relevant experience.
Fluent English required.
Available to travel short periods abroad.
Skilled in MS Office and Teams. Willing to learn custom software packets.
Customer-focused, social, team player with a proactive mindset.
Willing to work in shifts and weekend if needed.
No fear of heights or vertigo.

Additional Information

What do we offer you?

A great team, innovative projects in a growing field (look up our Movu atlas, escala & ifollow).
A place for learning & development.
An attractive salary in an international environment with many benefits:
- Company car with fuel card/charging pass
- Private healthcare
- Pension benefit
- Laptop
- Phone + subscription

Unsolicited representations by third parties (recruitment agencies, headhunters, ...) of CVs via mail and/or telephone for our vacancies are considered as direct applications where no compensation is provided to the third party. Any T&Cs from these third parties will not be accepted unless upon signature of the T&Cs by a person in charge of HR. Candidates remain registered in the system for 12 months and cannot be proposed again during this period.

About the Company

stow Group

Develops, manufactures, and installs racking systems

Stow Group designs, manufactures, and installs racking systems for storing palletised goods, small items, and longer products. Its offerings include pallet racking, shelving, and mezzanine structures, which are installed on customer sites to create organized, efficient storage spaces. The company supports its product line with a network of affiliates and distributors, enabling broad geographic reach and rapid installation services. Compared with competitors, Stow Group emphasizes a wide product range and this global installation network to deliver reliable storage infrastructure across multiple regions. The company’s goal is to be a leading provider of storage solutions by delivering dependable systems and professional installation to a diverse set of industrial customers.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Wiesbaden, Germany
Founded: 1977

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