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CGS Federal (Contact Government Services)

Federal professional services

Jira Lead Administrator

Full-TimeUpdated on 10/13/2026
$101.9k - $138.3k/yr
Senior
Bachelor's
Remote in USA+2 moreMore locations: Detroit, MI, USA | Chicago, IL, USA
Hybrid
IT OperationsEnterprise Applications

About the job

Requirements
  • Seven years of experience in systems analysis and design of information systems programs.
  • Three years of experience administering Jira and Confluence.
  • Three or more years of experience with Bamboo and Bitbucket.
  • An advanced degree in an appropriate field, with an additional three years of relevant experience.
  • Knowledge of Agile principles and applied best practices.
  • Excellent written and verbal communication skills.
  • Must successfully complete a stringent background investigation and obtain the required government security clearance (moderate risk public trust).
Responsibilities
  • Create custom projects in the Atlassian tool suite for complex workflows to meet business needs.
  • Provide advanced configuration of the Atlassian suite of tools to promote continuous integration and continuous delivery.
  • Create and maintain Jira and Confluence collaboration sites, including Kanban boards, Scrum boards, and documentation pages.
  • Analyze, research, manage, and implement integrated Atlassian tools, plugins, and applications.
  • Interface with diverse stakeholders as a liaison and trusted advisor.
  • Help define how information systems may be upgraded or replaced.
  • Gather requirements for business processes and determine ways to optimize them.
Desired Qualifications
  • Atlassian certified Jira Administrator.
  • Working knowledge of networking, DNS, databases, APIs, SAML, and Akamai.
  • Consulting experience in a federal agency, especially within DHS.
  • Ability to write custom JQL (Jira Query Language).
  • Experience with Federal Systems Engineering Life Cycles (SELC) and Software Development Life Cycles (SDLC).
  • Experience with government software development policies and procedures.
  • Client-facing communication experience.
  • Federal agency-issued security clearance.

About the company

C

CGS Federal (Contact Government Services)

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CGS Federal (Contact Government Services) is a government contractor providing professional and technology services to public agencies. The company supports federal programs with information technology, litigation support, records work, data services, cybersecurity, and program operations. It serves federal agencies, legal teams, public-sector program leaders, and mission-oriented operating units. Its operating model centers on contract teams embedded in regulated government environments and supported by recruiting, security, delivery, and corporate operations. Teams work across software, infrastructure, cybersecurity, legal support, data, project management, recruiting, and administration. Teams support coordinated daily delivery.

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