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Room & Board

Designs and sells modern furniture and home decor

Retail Sales Associate / Design Associate - Home Furnishings

Retail SalesConfirmed live in the last 24 hours
Part-timePortland, OR, USA$33k - $36k /yr

About the Job

Requirements

  • At least 2 years of experience in a customer-facing retail, hospitality, sales, furniture, home furnishings, or service environment where building relationships and delivering customer experiences were key to success.
  • Ability to provide proof of identity and legal work authorization upon hire.
  • Comfort using technology and virtual resources, including iPads, floor planning software, customer relationship management systems, and point-of-sale platforms.
  • Ability to work a three-day-per-week schedule with 8-hour shifts, including weekends, and flexibility to adjust weekday and weekend shifts as needed.
  • Ability to engage customers using an individualized, consultative approach, build relationships, uncover customer needs, and guide customers toward solutions.
  • Confidence working collaboratively in a non-commissioned environment, adapting to changing business needs and customer traffic, and using technology to support the customer experience.
  • Ongoing curiosity and willingness to learn design, product, and sales knowledge.

Responsibilities

  • Help customers create homes and spaces they love by using design tools, technology, and consultative sales skills to find appropriate solutions.
  • Engage with customers, ask thoughtful questions, identify their needs, and guide them toward solutions that meet their goals.
  • Build authentic customer relationships and deliver welcoming, individualized customer experiences.
  • Use iPads, floor planning software, customer relationship management systems, and point-of-sale platforms to enhance the customer experience.
  • Maintain productivity while assisting a diverse range of customers during busy and quieter periods.
  • Collaborate with the team to contribute to shared success and respond to changing business priorities.

Desired Qualifications

  • Passion for interior design, home furnishings, architecture, or helping customers create spaces they love.
  • Multilingual communication skills are valued and may help foster connections with the diverse customer base and local community.

About the Company

Room & Board

Designs and sells modern furniture and home decor

Room & Board designs and sells modern furniture and home decor for households and business spaces through its stores and online shop. Its range spans upholstered seating, dining tables, bedroom furniture and storage, alongside lighting, rugs and decorative accessories. The retailer develops its own designs and works with independent craftspeople and manufacturing partners to produce pieces in a choice of materials and finishes. Customers can use design advice to plan rooms, select coordinated furnishings and arrange delivery, while the company earns revenue from merchandise sales. Founded in 1980, the privately held furniture business is based in Minneapolis, Minnesota.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Minneapolis, MN
Founded
1980

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