Have at least one year of experience in a similar role within a restaurant or cafe environment; this experience is stated as ideal.
Be familiar with HACCP requirements.
Have knowledge of health and safety rules and procedures.
Responsibilities
Recommend, take orders for, and serve food and beverages to customers.
Answer guest questions and handle guest requests politely and efficiently.
Connect with customers to build a loyal customer base.
Monitor inventory and manage and reduce waste.
Perform cashiering duties and follow outlet opening and closing procedures.
Perform routine cleaning and maintain workstation cleanliness.
Follow food and beverage safety and hygiene policies and procedures.
Lead service and act as a role model to the team.
Ensure flawless service to the standards required by the department and hotel.
Understand the restaurant concept and act as a guardian of the service provided, food and beverages served, and team guidance.
Perform other ad hoc duties.
Desired Qualifications
The posting ideally seeks at least one year of experience in a similar role within a restaurant or cafe environment.
The overall scope of the incumbent includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.
Recommend, take order, and serve food and beverages to customers
Answer guest questions and handle guest requests in a polite and efficient manner.
Connecting with customers to build a loyal customer base
Inventory monitoring and waste management and reduction
Cashiering duties, outlet opening and closing procedures
Do routine cleaning and maintain cleanliness of workstation.
Follow food and beverage safety and hygiene policies and procedures.
Lead the service and act as a role model to the team.
Ensure a flawless service to the highest standards and as required by the department and the hotel.
Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.
Other ad-hoc duties
Warm, pleasant, friendly and confident, with good interpersonal skills.
Possess good command of English
Ideally you will have at least 1 year in a similar role within a restaurant/cafe environment.
Familiar with HACCP requirements
Knowledge of Health and Safety rules and procedures