Quoter

As North America's largest privately held printed circuit board (PCB) manufacturer, we specialize in delivering high-reliability, advanced technology PCBs across diverse sectors, including defense, aerospace, and high-performance commercial markets. At Summit Interconnect, we are dedicated to excellence through innovation, collaboration, and customer service.

Our commitment to quality and growth has been recognized through several prestigious awards. We have been honored on the Inc. 5000 list of America's Fastest-Growing Private Companies for three consecutive years, reflecting our rapid revenue growth and resilience in the industry.

This is an on-site role 5 days a week in our corporate office located in Irvine, CA, close to the John Wayne Airport.

About the Role:

The Quoter is responsible for reviewing incoming RFQs for completeness and establishing the initial quote record in Alpine. Ensures that the information required to begin quoting is available, accessible, organized, and accurately documented.

This role focuses on RFQ intake, document and data management, quote setup, prior-history review, and identification of missing information. 

Essential Responsibilities

• Review RFQs submitted by CSRs, Sales Representatives, or other authorized internal sources.
• Review the initiating email, RFQ documentation, fabrication drawing, and available customer data to determine whether sufficient information has been supplied to begin the quoting process.
• Identify missing, incomplete, conflicting, unclear, or inaccessible RFQ information.
• Place RFQs on hold when required information is missing or insufficient to proceed, following established procedures.
• Communicate with the CSR to request missing information, clarify document issues, or resolve file-access concerns.
• Download customer files from approved internal file-transfer services, shared drives, or authorized links when files are too large to be sent by email.
• Extract, organize, rename, re-zip, and prepare customer data files for use in the quoting process.
• Process password-protected files only in accordance with approved company procedures and customer-data security requirements to allow non password access.
• Use the fabrication drawing, RFQ documents, and initiating email to identify the correct customer part number and other information required at the top of the Quote Details page in Alpine.
• Use Parts History to determine whether the part number has been quoted, ordered, or otherwise processed previously.
• Read in or reference information from previous quotes, where applicable and in accordance with established procedures.
• Use approved automation tools as instructed.
• Review automation results for completeness and obvious discrepancies before routing the RFQ to the next stage.
• Ensure all required internal notes are accurate, complete, and useful to downstream QSR personnel.
• Maintain organization and traceability between the RFQ, customer documents, fabrication drawings, data files, prior-history records, and Alpine quote record.
• Escalate unusual file issues, incomplete RFQs, conflicting documentation, or process exceptions to the appropriate CSR, supervisor, or higher-level QSR.

Required Knowledge and Skills

• Basic understanding of PCB fabrication terminology and customer RFQ documentation.
• Ability to read and interpret basic fabrication drawings and RFQ documents.
• Proficiency with email, file management, compressed files, shared drives, and internal file-transfer tools.
• Ability to work accurately with customer part numbers, document revisions, file names, and quote records.
• Strong attention to detail and documentation discipline.
• Ability to follow established procedures and identify when required information is missing.
• Effective written communication skills for communicating with CSRs.
• Ability to manage multiple RFQs and meet established turnaround expectations.

Preferred Qualifications

• High school diploma or equivalent required; associate degree, technical coursework, or relevant manufacturing experience preferred.
• Prior experience in customer service, order entry, quoting support, PCB manufacturing, document control, or data administration preferred.
• Experience using comparable quoting and data-management systems preferred.
• Basic familiarity with PCB fabrication drawings, Gerber data, drill files, or customer manufacturing documentation preferred.

ITAR Compliance Notice 

This position requires compliance with the International Traffic in Arms Regulations (ITAR). Under ITAR, candidates must be a U.S. citizen, U.S. lawful permanent resident (e.g., "Green Card" holder), asylee, or refugee as defined by 8 U.S.C. 1324b(a)(3). Applicants who do not meet this requirement may not be eligible for employment in this position. 

Summit Interconnect is an Equal Opportunity Employer

 We are committed to fostering an inclusive and diverse workplace where everyone is valued and respected. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic.