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Palazzo Versace Dubai

Luxury hotel and event-venue services

F&B Guest Ambassador

Dining, Bar & Counter ServiceUpdated on Nov 14
Full-timeDubai - United Arab EmiratesNo salary listedIn-person

About the Job

Responsibilities

  • Welcome, acknowledge, and professionally engage with guests, creating a warm and personalized arrival experience.
  • Manage reservations, walk-ins, waiting lists, table allocations, and seating arrangements efficiently.
  • Escort guests to their tables and ensure all guest preferences, VIP details, and special occasions are communicated to the team.
  • Maintain strong knowledge of menus, promotions, outlet concepts, operating hours, and hotel facilities to confidently assist guests.
  • Proactively anticipate guest needs, handle requests and feedback, and ensure appropriate follow-up.
  • Coordinate closely with F&B and other hotel departments to ensure a seamless and consistent guest experience.
  • Support the Restaurant Manager with daily operations and guest flow.
  • Maintain impeccable grooming, presentation, cleanliness, and compliance with luxury hotel service standards at all times.

About the Company

Palazzo Versace Dubai

Luxury hotel and event-venue services

Palazzo Versace Dubai is a luxury hotel that extends the Versace fashion brand into hospitality. It provides upscale accommodation and rents out event venues, including meeting rooms and a gala ballroom, for corporate and private functions. The hotel supports events with on-site audio-visual services through partner vendors, creating revenue from hosting and related services. It differentiates itself through a blend of neo-classical Italian and Arabic-inspired design, and a structured loyalty program called ORO Rewards that offers tiered benefits to encourage repeat stays and event bookings. The goal is to attract high-end guests and recurring business by combining luxury lodging, sophisticated event spaces, and brand-driven experiences under the Palazzo Versace umbrella.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Dubai - United Arab Emirates, United Arab Emirates
Founded
2014

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