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AAA Club Alliance

Automotive membership and travel services

Managing Director - Enterprise Data and Integration

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeWilmington, DE, USA$200k - $250k /yr

About the Job

Requirements

  • A bachelor's or master's degree in Computer Science, Data Science, or Information Systems, or equivalent experience.
  • At least 12 years of progressive information technology experience.
  • Proven experience implementing large-scale cloud data platforms, data lakes, data warehouses, and event-driven architectures.
  • Demonstrated success establishing data governance and master data management programs.
  • Deep knowledge of enterprise data architecture, modern cloud data platforms, integration tools, customer data platforms, application programming interfaces, and data governance.
  • Strategic planning, financial management, vendor management, and delivery prioritization skills.
  • Ability to translate complex technical information into clear business value.
  • Ability to influence senior leaders and align enterprise data strategy with business goals.
  • Leadership and talent-development skills, including the ability to build and guide multidisciplinary technical teams.
  • Ability to deliver secure, scalable, high-quality data and integration solutions across the organization.

Responsibilities

  • Direct the strategy, design, and operations of modern cloud data lakes and data warehousing environments.
  • Lead implementation and optimization of the Customer Data Platform to provide unified customer views and optimize real-time customer experience and marketing journeys.
  • Partner with business units to deliver business intelligence, reporting tools, and predictive analytics capabilities.
  • Lead the transition to and maturity of real-time application integrations using event-driven services in a publish-subscribe model.
  • Ensure secure, scalable, low-latency data flows across core enterprise systems and third-party applications.
  • Establish and maintain enterprise-wide application programming interface standards and integration frameworks.
  • Define and execute a Master Data Management strategy for core business entities.
  • Establish enterprise data governance policies, standards, and data-stewardship programs.
  • Partner with the cybersecurity team to enforce data privacy, security controls, and regulatory compliance.
  • Define and execute processes to gather demands from business partners, track backlogs, prioritize inputs, and communicate demand status and roadmap placement.
  • Establish requirements, data modeling, source data analysis, integration design, development, and end-to-end and user acceptance testing frameworks using an agile methodology.
  • Drive consistent quality delivery by internal and consulting teams.
  • Mentor and scale a multidisciplinary team of data engineers, architects, and governance specialists.
  • Collaborate with the CIO and executive leadership to align the data roadmap with corporate growth goals.
  • Manage capital and operating expenditure budgets for data platforms and oversee strategic vendor and software relationships.
  • Perform other duties as assigned.

Desired Qualifications

  • At least 5 years in a senior leadership role within a mid-to-large organization.

About the Company

AAA Club Alliance

Automotive membership and travel services

AAA Club Alliance is a membership organization providing roadside assistance, automotive services, insurance, travel planning, financial products, and member discounts across its operating territory. It serves drivers, travelers, households, and businesses through digital channels, contact centers, local stores, car care locations, and affiliated service operations. The organization brings together several regional AAA clubs and trade names under a shared operating structure. Teams work across roadside service, automotive repair, insurance, travel, membership support, retail operations, financial services, technology, marketing, and corporate functions.

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