Product Success Analyst

Overview

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

Job Summary

We are seeking a dynamic and results-driven Product Success Analyst with 3-5 years of experience in healthcare IT. This role is pivotal in ensuring the successful implementation, optimization, and long-term sustainability of our technology products. The ideal candidate will be a strategic thinker with strong analytical skills, technical fluency, and the ability to lead cross-functional initiatives.

Responsibilities

- Lead and manage multiple concurrent product implementations within healthcare IT environments.- Conduct ROI analysis post-deployment to measure success and identify areas for optimization.- Collaborate with cross-functional teams (engineering, operations, product, and executive leadership) to ensure product adaptability and alignment with business goals.- Develop and maintain a strategic product roadmap to guide long-term success and scalability.- Drive operational execution and support executive stakeholders in sustaining product rollouts.- Provide leadership and mentorship to team members; potential to build and manage a growing team.- Apply knowledge of the Software Development Life Cycle (SDLC) to support product evolution and delivery.

Qualifications

- Bachelor's degree or higher in Computer Science, Information Systems, Business, or a related field.

- 3-5 years of experience in healthcare IT, with a focus on product implementation and optimization.

- Strong understanding of technical product lifecycles and implementation methodologies.- Proficiency in:- Excel, SQL, Python ? for data analysis and reporting.- DevOps, Jira, Visio, Figma ? for project tracking, process mapping, and design collaboration.- Demonstrated experience in financial analysis and business case development.- Proven ability to lead teams, manage stakeholders, and influence decision-making.- Excellent communication and presentation skills.

Preferred Qualifications:

- Experience working with diverse teams and managing multiple implementations simultaneously.

- Familiarity with healthcare compliance standards and data privacy regulations is a plus.

Why Join Us?

- Opportunity to work on cutting-edge healthcare technology.- High-impact role with executive visibility and room for career growth.

- Collaborative and inclusive team culture.

- Potential to expand and lead a team under your direction

$55,000-$65,000

Equal Opportunity Employer

Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Compensation: 55000 to 65000 (USD)