Full-Time

Sr. Technical Product Manager

Posted on 6/12/2024

Smarsh

Smarsh

1,001-5,000 employees

Archiving and compliance solutions provider

Enterprise Software
Cybersecurity
Financial Services

Compensation Overview

$155k - $175kAnnually

Senior

Portland, OR, USA

Hybrid position in Portland.

Category
Product Management
Product
Required Skills
Product Management
AWS
Requirements
  • 10+ years of experience in Product Management or Application Development.
  • Bachelor's degree in computer science, engineering, business, design or related.
  • 5+ years as a Product Manager working directly with engineering teams to deliver best in class products for consumers.
  • Operate at a facilitator level when working in a cross-functional team setting (design, engineering, usability, content development).
  • Proven track record of solving complex problems using analytical and quantitative skills; ability to train others on how to use hard data and metrics to back up assumptions and develop business cases.
  • Experience working with diverse groups of people to manage and influence change.
  • Broad technical breadth and depth including familiarity with web services, and platform architectures.
  • Deep understanding and experience in software architecture/software engineering.
  • Experience launching Enterprise products in a high growth environment and working cross functionally (design, engineering, usability, content development).
  • Experience with AWS’ services, architectures, and pricing models. AWS Architecture certifications desired.
  • Passion for creating innovative solutions for consumers.
  • High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.
  • Ability to think strategically and execute methodically. Ability to work in a fast-paced environment where continuous innovation is desired.
Responsibilities
  • Develop product strategy vision and roadmaps, and developing short, medium, and long-term features to achieve the vision – done in partnership with outbound Product Managers.
  • Gather product input and feedback from internal and external stakeholders and consumers to inform the backlog.
  • Create buy-in for the product vision both internally and with key external partners.
  • Develop detailed, crisp business (functional & non-functional) requirements and user stories that can be used to create product specifications and architecture for each product and application.
  • Manage and track the creation of all artifacts (wireframes, high-fidelity mockups, FAQs, operational cost estimates, etc.) required for product team to be empowered for delivery.
  • Develop user experience goals, stories and requirements that will be used to drive product specifications.
  • Manage engineering teams to deliver features, quality of service, and technical debt management to completion.
  • Own capacity planning and partner with product organization and sales organization to determine priorities of backlog based on capacity, feasibility, and market importance.
  • Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals.
  • Proactively identify collisions of capacity and utilize stand prioritization matrices to determine the best course of action.
  • Manage the capacity of the entire engineering team for the next 6-month time frame.
  • Work with team leadership to understand the customer and their needs and concerns as well as define solutions.
  • Work with engineering team to operate in Dual-Track Agile methodology of discovery and delivery.
  • Own and run backlog refinement, sprint planning, demos, and retro ceremonies.
  • Accountable for the creation of all technical documentation to be used internally and externally for features your product teams deliver.
  • Champion and gain buy-in for the strategy and roadmap from partner teams through collaboration, documentation, and negotiation that effectively influences peers and senior management.

Smarsh provides archiving and compliance solutions specifically designed for financial services, government agencies, and other regulated industries. Their main product is a cloud-based archive that allows organizations to securely store, search, and manage their communications data, including emails, text messages, and social media interactions. This system helps businesses meet complex security, data privacy, and regulatory requirements. Smarsh differentiates itself from competitors by offering a scalable Software-as-a-Service (SaaS) model that caters to both large enterprises and smaller organizations, ensuring that clients can adapt to evolving regulations. Their goal is to help organizations efficiently manage their communication data, identify risks, and maintain compliance, particularly through tools like Connected Capture for Microsoft Teams, which supports remote workforces.

Company Stage

Acquired

Total Funding

$42.4M

Headquarters

Portland, Oregon

Founded

2001

Growth & Insights
Headcount

6 month growth

2%

1 year growth

2%

2 year growth

-3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Smarsh's global expansion includes a new office in Costa Rica for enhanced support.
  • Integration with OpenAI's ChatGPT API enhances Smarsh's AI compliance capabilities.
  • Partnership with Verizon simplifies mobile compliance procurement for Verizon's clients.

What critics are saying

  • Integration with OpenAI's API may pose compliance and security challenges.
  • EU's AI Act requires significant adjustments to Smarsh's AI systems.
  • Expansion into Latin America may expose Smarsh to regional instability.

What makes Smarsh unique

  • Smarsh offers cloud-native, context-aware archiving solutions for regulated industries.
  • The company integrates with popular tools like Microsoft Teams for seamless compliance.
  • Smarsh serves 9 of the top 10 banks, showcasing its industry trust.

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Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

Stock Options

401(k) Company Match

Employee Assistance Programme

Wellness Program

Adoption Assistance

Group Income Protection

Group Life Assurance

Maternity Leave

Paternity Leave

Workplace Pension Scheme

Monthly Wellness Allowance

Company Bonus

INACTIVE