Eataly

Global Italian food hall operator

Human Resources Generalist

HR Generalist & Employee RelationsConfirmed live in the last 24 hours

Full-timeWest Palm Beach, FL, USAIn-person

About the Job

Requirements

A bachelor's degree is required.
At least 3 years of human resources experience is required; retail and/or hospitality experience is preferred.
Understanding of all components of human resources, including systems, databases, and metrics.
Solid analytical and problem-solving skills.
Excellent communication, listening, and interpersonal skills.

Responsibilities

Collaborate with the Human Resources Business Partner to deploy an integrated people strategy from acquisition through exit.
Execute all aspects of the recruitment process using the Applicant Tracking System, including sourcing candidates, screening and selecting candidates for advancement, coordinating interviews, collecting feedback, and managing candidate experience and follow-up.
Organize in-store hiring events and participate in external job fairs.
Train hiring managers on the Applicant Tracking System and effective interviewing.
Prepare employees for cultural assimilation through onboarding and new-hire orientation.
Serve as a fairness advocate and manage employee relations issues by conducting thorough and objective investigations, hearing and resolving employee grievances, and counseling employees and supervisors.
Work with managers to make employee coaching and development a daily activity.
Collaborate with Corporate to build and implement employee training.
Drive awareness and adoption of benefits offerings.
Conduct and analyze exit interviews to identify and recommend process improvements.
Ensure legal compliance by monitoring and implementing applicable federal and state human resources requirements.
Support the Human Resources Business Partner with metrics and data analysis.
Perform other duties as required or assigned.

Desired Qualifications

Fluency in Spanish is preferred.
Experience in retail and/or hospitality is preferred.

Job Description

The Human Resources (HR) Generalist manages various aspects of the HR function of an Eataly store including but not limited to: recruitment, onboarding, training, interpretation of policies, performance management, employee relations and terminations. Reports to the Human Resources Business Partner (HRBP).

Collaborates with the HRBP to deploy a fully integrated People strategy from acquisition to exit
Executes all aspects of the recruitment process using the Applicant Tracking System: sources candidates; screens and selects candidates for advancement in the hiring process; coordinates interviews; collects feedback; manages candidate experience and follow up
Organizes in-store hiring events and participates in external job fairs
Provides training to hiring managers on the Applicant Tracking System and effective interviewing
Prepares employees for proper cultural assimilation through onboarding and new hire orientation
Serves as a fairness advocate and manages employee relations issues: conducts effective, thorough and objective investigations, hearing and resolving employee grievances; counsels employees and supervisors
Works with managers to make coaching and development of employees a daily activity
Collaborates with Corporate to build and implement trainings for employees
Drives awareness and adoption of broad benefits offerings at Eataly
Conducts and analyzes exit interviews to identify and recommend improvements to existing processes
Ensures legal compliance by monitoring and implementing applicable HR federal and state requirements
Supports the HRBP with metrics and data analysis
Performs other duties as required or assigned

Qualifications

Bachelor’s Degree
3+ years of HR experience, preferably in retail and/or hospitality
Understanding of all components of HR including systems, databases and metrics
Solid analytical and problem-solving skills
Excellent communication, listening and interpersonal skills
Fluency in Spanish preferred

Additional Information

Benefits and Perks

Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match or RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!

About the Company

Eataly

Global Italian food hall operator

Eataly operates as a global operator of large-format Italian food halls that combine a high-end grocery, restaurant counters, a bakery, and a cooking school within one venue. Customers eat, shop for the exact ingredients used in the restaurants, and learn how to prepare Italian dishes through La Scuola. Fresh items are often produced on-site with a philosophy of “we sell what we cook, and we cook what we sell,” linking production directly to retail and dining. The model relies on flagship stores and a franchise network to extend its reach, presenting thousands of Italian and local products and an extensive wine selection. Unlike standalone grocers or restaurants, Eataly creates an integrated marketplace experience focused on authentic Italian gastronomy and culinary education. Its goal is to be a destination that celebrates Italian food culture by offering dining, shopping, and learning in a single location worldwide.

Company size: 1,001-5,000
Company stage: Acquired
Total funding: $199M
Headquarters: Monticello d'Alba, Italy
Founded: 2004

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