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Accenture

Advises businesses and runs their technology

Operations Solution Architect Senior Manager - Supply Chain

Operations & Supply Chain ConsultingPosted on Nov 9
Full-timeRemote in USA

About the Job

Requirements

  • At least 8 years of experience as a Solution Architect, Business Consultant, or similar role within supply chain, operations, or managed services, with hands-on knowledge across planning, fulfillment, logistics, and aftersales services.
  • At least 2 years of experience in Supply Chain As-a-Service or supply chain managed services.
  • At least 2 years of experience in business development, sales strategy, and/or proposal development roles.
  • At least 2 years of experience with outsourcing, solution planning, and deal shaping.
  • At least 1 year of working knowledge of leading supply chain technology platforms, including SAP S/4HANA, SAP IBP, Blue Yonder, o9 Solutions, and Oracle SCM Cloud, with sufficient familiarity to discuss integration requirements, system connectivity, and each platform's role in managed services operating models.
  • At least 1 year of demonstrated proficiency using AI tools such as Claude, Gemini, GPT, or Copilot in day-to-day work, and understanding of how AI and agentic solutions apply to supply chain operating models.
  • A bachelor's degree or equivalent, including at least 12 years of work experience; an associate's degree is acceptable with at least 6 years of work experience.

Responsibilities

  • Architect end-to-end solutions for large-scale managed services deals focused on planning and forecasting, materials planning, sales and operations planning, order management and fulfillment, logistics coordination, inventory analysis, warranty and aftersales services, reverse logistics, and master data management.
  • Lead client discovery and requirements-gathering sessions, demonstrating domain knowledge and connecting business challenges to deliverable solutions.
  • Coordinate the organization's talent, processes, technology platforms, AI, and agentic tools to design commercially viable, operationally sound solutions aligned with client business outcomes.
  • Manage industry-group and vertical relationships, senior client-buyer interactions, and functional-owner engagements for the designated solution.
  • Drive solution sign-off, incorporating input on client objectives, industry context, risk assessment, budget, and preferences.
  • Manage the sales team and subject-matter experts involved in the sales process, and coordinate communication with the delivery organization.
  • Coordinate with legal, commercial, and regulatory teams to ensure solution components meet standards and contractual requirements.
  • Collaborate with industry groups and verticals on terms and conditions and, when applicable, take accountability for specific contractual terms.
  • Develop cost-model estimates with delivery organizations and pricing and commercial teams to define the scope of services.
  • Align final solution architecture, including statements of work, schedules, and other contractual documents, with final terms and conditions.
  • Identify leadership contacts for service transition and operations, and ensure appropriate solution-plan handover for closed deals.
  • Apply AI and agentic tools to identify opportunities for intelligent automation, AI-assisted workflows, and autonomous process agents within client solutions.
  • Stay current on industry trends, emerging technologies, and best practices in supply chain managed services, bringing relevant perspectives to client engagements.

Desired Qualifications

  • An advanced degree such as an MBA or equivalent.
  • Knowledge of source-to-pay functions, including strategic sourcing, category management, procure-to-pay, tail spend management, and accounts payable, complementing supply chain expertise.
  • Experience with Negotiate to Close and Win Strategy Development.
  • Value Proposition Development and Business Case Development.
  • Solution Configuration and Solution Planning for Outsourcing Methodology.
  • Pricing Strategy and Execution.
  • Service Transition and Solution Realization methodology.
  • Understanding of automation and agentic AI trends in the supply chain and operations marketplace.
  • Advanced expertise in Excel and PowerPoint.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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