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PENN Entertainment

Operates casinos, racetracks, and online betting

Senior Dealer

Food Service & HospitalityPosted on Nov 5
Full-timeGrantville, PA, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least two years of Table Games experience within the last 10 years, or six months of employment as a dealer within the same licensed facility, is required.
  • Must handle cash quickly and accurately.
  • Must successfully complete a basic math test and pass an audition.
  • Must quickly and accurately perform mathematical computations to determine winners and losers and collect and pay out bets.
  • Must have good manual dexterity to handle chips, cards, and money quickly and accurately.
  • Must have good interpersonal skills.
  • Must make calm, rational decisions in a fast-paced environment.
  • Must have good oral and written communication skills and be fluent and literate in English.
  • Must be able to sit, stand, walk, and move easily around the pit area and property for an entire shift.
  • Must tolerate second-hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality.
  • Must meet the role's vision requirements, including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
  • Must be able to stand and walk 85% of the time and bend and lift 15% of the time, and lift or move up to 25 pounds.

Responsibilities

  • Provide customer service to guests to support an enjoyable and memorable experience and encourage return visits.
  • Deal multiple listed games while protecting the game according to policies and procedures, and fill in as a supervisor when needed.
  • When acting as a Casino Supervisor, supervise dealers, protect game integrity, assist guests, enforce game procedures, and complete documentation to track guest play and issue complimentary items within established guidelines.
  • Encourage staff, set high expectations, and model a positive and professional working environment that supports an entertaining guest experience.
  • Maintain dealer skills.

Desired Qualifications

  • Six months of customer service experience is preferred.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Wyomissing, PA
Founded
1972

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