J

JD.com

E-commerce, logistics, and technology platform

Sales

Account ManagementConfirmed live in the last 24 hours
Full-timeHong KongNo salary listedIn-person

About the Job

Responsibilities

  • Develop key customers, logistics clients, and overseas warehouse projects; execute sales plans, achieve performance targets, and expand market share.
  • Maintain communication with customers through follow-ups, stay updated on their needs, retain existing customers, enhance customer satisfaction, and implement long-term strategic cooperation plans.
  • Develop project solutions based on market information and business objectives, and oversee implementation, including quotation, contract negotiation, and signing.
  • Collect payments from customers on credit terms, coordinate with relevant departments to resolve customer exceptions, and ensure timely cash recovery.
  • Collect market information, customer needs, and competitor promotional policies, and provide timely follow-up and feedback to support the company's marketing strategies.
  • Monitor project progress throughout the lifecycle, control project risks, and resolve issues during project operations.
  • Provide feedback on market and customer needs to drive internal IT system or process improvements, and assist in developing other departmental projects.

About the Company

JD.com

E-commerce, logistics, and technology platform

JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.

Company size
10,001+
Company stage
IPO
Headquarters
Haidian, China
Founded
1998

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