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Truist Bank

Runs banking and lending for people and businesses

Retail Producing Sales Manager

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A bachelor's degree or equivalent education and related experience is required.
  • At least five years of mortgage industry experience or experience in the financial services field is required.
  • The role requires managing a team of four or more Mortgage Loan Originators.
  • Strong understanding of mortgage lending and knowledge of all types of mortgage loans are required.
  • Excellent verbal and written communication skills are required.
  • Proven ability to recruit and retain productive, engaged teammates is required.
  • Must be registered and maintain an active Truist-sponsored registration in the Nationwide Mortgage Licensing System and Registry (NMLSR), with a unique identifier number assigned in compliance with federal S.A.F.E. Act requirements.
  • Must be able to work all scheduled hours, including overtime as directed by a manager or supervisor and as required by business needs.
  • Must be able to access and interpret client information using a computer, and hear and speak with individuals in person and by phone.
  • Must be able to operate standard office equipment, including a PC keyboard and mouse, copy and fax machines, and printers.
  • The role requires travel up to 25%.

Responsibilities

  • Achieve production goals through personal production and effective leadership, recruiting, retention, coaching, and development of a profitable sales team.
  • Drive mortgage loan sales by leading, communicating, and executing a strategic plan that includes relationship management with internal and external centers of influence and coordination of sales activities with internal Truist partners; actively participate in business development efforts with the MLO team.
  • Ensure personal and team adherence to Truist Lending policies and procedures, government regulations, secondary market requirements, and acceptable compliance and quality-control audit performance.
  • Improve client service quality by modeling and leading adoption of the digital client experience and technology, and managing mortgage processes to enhance relationships with clients, centers of influence, and Truist teammates.
  • Champion effective partnerships between the sales team and operations; as needed, assist Mortgage Loan Fulfillment with client, attorney, or appraiser document follow-up as determined through quality control or post-closing review.
  • Stay current on local real estate market conditions, mortgage product and process trends, and competitive position; provide feedback and solutions regarding mortgage lending delivery capabilities as needed or requested.

Desired Qualifications

  • At least two years of management experience is preferred.
  • Prior experience managing internal and external relationships and partnerships is preferred.

About the Company

Truist Bank

Runs banking and lending for people and businesses

Truist Bank runs consumer and commercial banking for households, small businesses, and larger companies across the United States. Its services connect everyday accounts and borrowing with business cash management and wealth planning through the wider Truist group. Customers manage money through branches and digital banking, while businesses use the bank to collect payments, move funds, and finance operations. It earns interest on loans and fees for banking and trust services, with brokerage and investment advice handled by separate affiliates. The Truist brand emerged from the BB&T and SunTrust merger in 2019, and the bank is headquartered in Charlotte, North Carolina.

Company size
10,001+
Company stage
IPO
Headquarters
Charlotte, NC
Founded
2019

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