Service Driver

About Us

David A. Thompson founded TEC Equipment in 1976. During those early days in Portland, Oregon, TEC Equipment was known as Thompson Equipment Company and its business was buying and selling used trucks and trailers.

Today, David is joined by his three sons, David O., Chris, and William. This proud, family-owned business is now one of the largest full-service truck and trailer dealerships in the United States. Headquartered in Portland, Oregon, TEC has over 28 locations, serving customers across Washington, Oregon, California, Nevada, Arizona, and Nebraska.

We feature Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, trailers from Stoughton Trailers, BWS, and MAC Trailer, and Cottrell, Kentucky, and Sun Country auto transport trailers. We also sell all makes of used trucks.

Our full-service offerings additionally feature quality parts, state-of-the-art service, collision centers, leasing and rental, financing, and insurance. TEC Equipment locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Allison Transmission, Eaton and Fuller warranties.

Overview

The Service Driver is responsible for picking up and delivering customers’ trucks for Service. If time allows, the Driver will also assist the branch’s Porter(s) with keeping the trucks and lot orderly to ensure smooth and efficient traffic flow through the facility and increase customer convenience. The person in the Service Driver role must be able to embody the TEC Way in order to provide each customer with A+ customer service.

Responsibilities

• Pick-up customer trucks as directed by Service team and bring the truck back to the branch for service.
• Greet every customer with authenticity and warmth and demonstrate empathy. Remember that the time the truck is not in service is money lost for the customer.
• Deliver customer trucks quickly after service is complete. Answer customers’ questions about completed service if needed, and know the best resources for the customer for questions you cannot answer.
• Inspect trucks for grease spots, stains or debris that technicians may have left, and clean trucks as needed before returning them to the customer.
• Inspect each truck for damage that may have occurred during the truck’s stay on TEC’s property. Notify management immediately if damage is discovered.
• Assist in keeping the trucks and lot orderly with an efficient traffic flow
• Conduct all work with the highest priority on safety of self and others. Demonstrate a thorough understanding of company policies as well as government regulations regarding safe operation of vehicles. Report accidents and near-misses to management immediately.
• Ensure the parking lot is free from hazards and debris and perform other miscellaneous duties assigned by the Service Manager.

Qualifications

• 2+ years’ experience operating Class 8 trucks
• Valid Class A or B Commercial Driver License and ability to meet insurance requirements
• FANTASTIC customer service skills
• Strong organizational and time management skills; ability to read and interpret electronic and paper maps
• Ability to work independently, prioritize both independently and collaboratively, and use sound judgment in a changing environment
• Ability to maintain predictable and reliable attendance and work in a safe and alert manner

Benefits

TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits.

New hires are eligible to participate in TEC Equipment’s comprehensive benefits plan the first of the month following your date of hire.

• Choice of two comprehensive medical plan options that include prescription drug coverage
• Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
• Vision care, discounted hearing exams, and hearing aids
• 401(k) retirement savings plan with company contribution
• Life, accident, and disability insurance
• Employee Assistance Program (EAP)
• Education assistance
• Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick

Statements

All offers of employment are contingent upon successful completion of all applicable screenings.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.