A

Acentra Health

Modernizes public healthcare with claims solutions

EAP Clinician

Mental & Behavioral HealthPosted on Nov 12
Full-timeYuma, AZ, USA$82.6k - $95k /yr

About the Job

Requirements

  • An active, unrestricted independent Massachusetts license in the behavioral health field, with the posting listing applicable license types and an Arizona issuing board.
  • A Master's or Doctoral degree in Social Work, Counseling, Marriage and Family Therapy, or a related field.
  • At least 2 years of professional experience in the EAP, mental health, substance abuse, or behavioral health field.
  • Ability to pass a federal security clearance process for a non-sensitive/high-risk public trust position, including fingerprinting and a background investigation covering a seven-year investigative scope.

Responsibilities

  • Provide a full range of Employee Assistance Program services for employees, managers, and the employer organization for a large government agency.
  • Provide direct counseling, critical incident response services, training or psychoeducational presentations, and outreach to create awareness of EAP services.
  • Make referrals to treatment services where appropriate and support satisfactory transitions from EAP services to treatment services.
  • Refer clients to community resources that support well-being and mental health.
  • Comply with clinical and professional protocols, processes, and company policies.
  • Understand the scope of EAP services and communicate that scope to clients, managers, and other external parties as needed.
  • Consult with company supervisors concerning clinical case staffing and high-risk cases.
  • Maintain and manage a caseload of direct-service counseling clients and maintain case records in accordance with company policies and practices.
  • Create and manage productive working relationships with local points of contact.
  • Collaborate with the account manager and other company staff.
  • Work collaboratively and professionally with internal and external stakeholders.
  • Use a consultative approach to establish effective client relationships and proactively collaborate on opportunities for product enhancement and optimization to meet client needs.
  • Maintain relationships with clients and the organization using interpersonal and problem-solving skills.
  • Maintain the security of areas, materials, and private information, including physical and virtual storage and filing.
  • Represent company values and standards through professional conduct with customers and coworkers.
  • Perform daily duties and related projects in the area of expertise with minimal supervision.
  • Complete additional related projects, tasks, and duties as assigned by the position's manager.
  • Read, understand, and adhere to corporate policies, including policies related to HIPAA and its Privacy and Security Rules.

Desired Qualifications

  • Experience facilitating training with managers, leaders, and employees.
  • Experience working with law enforcement, the military, or the veteran population.
  • Experience facilitating critical incident responses.

About the Company

Acentra Health

Modernizes public healthcare with claims solutions

Acentra Health helps public-sector health programs run better by combining deep knowledge of government health programs with clinical expertise and technology. It designs and delivers software and services for claims, encounter, and provider data to improve processing efficiency and reduce costs, while offering care-management and quality-oversight services that focus on clinically informed decision making. Its products connect providers, payers, and government agencies to streamline workflows and oversight across state and federal programs. The company differentiates itself through its blend of public-sector know-how, clinical focus, and technology, accelerated by the backing of Carlyle, with a goal of delivering measurable outcomes for priority populations. Overall, Acentra Health aims to improve health outcomes, increase program efficiency, and lower costs for government healthcare programs.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
McLean, VA
Founded
2023

Recently Posted Jobs

Explore more opportunities at Acentra Health

See more jobs