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Kaiser Permanente

Integrated healthcare provider and payer platform

Medical Assistant

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeBurke, VA, USANo salary listedIn-person

About the Job

Requirements

  • Graduate of an accredited Medical Assistant Program that includes phlebotomy training.
  • High school diploma or General Education Development (GED) is required.
  • Hold one of the listed credentials: National Certified Medical Assistant from NCCT; Clinical Medical Assistant Certification from the American Medical Certification Association; Certified Clinical Medical Assistant from the National Healthcareer Association; Registered Medical Assistant from American Medical Technologists; or Medical Assistant Certificate from the American Association of Medical Assistants.
  • Hold Basic Life Support certification from the American Heart Association.
  • Complete all Kaiser Permanente Medical Assistant competencies within the first 60 days of employment and annually thereafter.
  • Maintain current certifications and complete annual continuing education units to meet CLIA regulations and/or licensing requirements.
  • Have effective interpersonal and customer service skills.
  • Have effective written and oral communication skills.
  • Be proficient in applicable computer software.
  • Have problem-solving skills.
  • Be able to work independently and as a member of a team.
  • Be able to work in a Labor/Management Partnership environment.
  • Be able to cross-train to different departments, such as AFM, IM, OB, and pediatrics.

Responsibilities

  • Assist the physician in providing comprehensive medical care to the targeted patient population in an ambulatory clinic setting.
  • Prepare patients for medical examinations.
  • Perform rooming, screening activities, and patient histories appropriate to the patient population.
  • Perform assigned clinical tasks and procedures under the delegation and supervision of a licensed physician.
  • Set up patients for virtual visits in the clinic.
  • Turn over the room following patient visits.
  • Serve as a chaperone for examinations when requested by the patient.
  • Assist with scheduling follow-up appointments and activities recommended by the physician.
  • Immediately notify the physician or another licensed healthcare provider when a patient appears to be in distress.
  • Document all care provided and actions taken on behalf of the patient in KP HealthConnect.
  • Monitor patient flow and intervene as appropriate to minimize wait times and support efficient clinical department operations.
  • Assist with inventory and requisition of required supplies, and keep examination and procedure rooms stocked.
  • Monitor and manage refrigerated medications under the supervision of the practicing physician.
  • Adhere to professional standards, facility policies and procedures, and applicable federal, state, and local requirements.
  • Administer medications according to Kaiser Permanente policy and the five rights of medication administration.
  • Perform basic diagnostic and laboratory tests and collect specimens according to Kaiser Permanente policy and CLIA regulations.
  • Assist with routine patient education and self-care instructions as directed by providers.
  • Perform other duties as assigned.

Desired Qualifications

  • At least one year of full-time nursing or medical assistant experience, other relevant experience, or successful completion of a Kaiser Permanente externship.
  • Proficiency in documenting in an electronic medical record system.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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