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Bond Vet

Urgent and primary pet care clinics

Area Lead Veterinary Technician

Veterinary ProfessionalsPosted on Nov 13
Full-timeBoston, MA, USA$65k - $80k /yr

About the Job

Requirements

  • A veterinary technician certification or licensure (CVT, RVT, LVT, or LVMT) is required, regardless of state mandates.
  • At least four years of experience as a veterinary technician is required.
  • Applicants must have independent, unrestricted authorization to work in the United States for any employer.

Responsibilities

  • Guide and inspire support team members through development activities while partnering with clinic leadership to support clinic performance, patient care, medical quality standards, and operational efficiency.
  • Participate in patient care as a nurse and lead by example while maintaining high-quality care.
  • Help veterinarians administer anesthetics; prepare patients for surgery and dental procedures; monitor patients during surgery and recovery; assist with surgery and dental procedures; administer fluids; and provide support therapy during surgery and post-operative care.
  • Help veterinarians treat patients and assist with medical or surgical procedures, including wound irrigation, medication administration, and bandaging.
  • Perform clinical laboratory procedures, run in-house diagnostics as required, prepare samples for shipment to the laboratory, and maintain Idexx laboratory logs.
  • Take radiographs using a hands-free method and keep patients, cages, and hospital environments clean and dry.
  • Admit and discharge patients on a doctor’s orders, ensuring discharged patients are well-groomed and alert with normal vital parameters.
  • Answer client questions one-on-one about animal care within the role’s skill level and consult the clinic veterinarian about controversial matters or matters beyond that skill level.
  • Prepare, administer, or dispense medications according to veterinarian instructions, and appropriately log controlled substances.
  • Support approximately three clinics in addition to the home clinic by training nursing staff and upholding medical quality metrics defined in the Patient Care Index.
  • Assist clinic managers with nurse hiring decisions, participate in local recruitment activities, and support recruitment marketing events.
  • Collaborate with clinic managers to coordinate comprehensive nursing-team onboarding and introduce new staff to organizational policies, procedures, and culture.
  • Work with clinic launch teams to support new clinic openings and train new staff in the organization’s ways of working.
  • Maintain a skills checklist and development roadmap for each nurse at assigned clinics, review individual progress regularly, and share findings with clinic managers and medical directors for performance reviews.
  • Maintain familiarity with medical protocols, conduct staff and facility audits, and implement quality-improvement initiatives with the clinic manager and Associate Director of Nursing.
  • Develop or source training materials and lectures, facilitate regularly scheduled learning events, create and deliver continuing education training, and hold events with outside nurses to support recruitment efforts.
  • Communicate clear expectations, distribute workload equitably, and communicate clearly as a team leader.
  • Take initiative, meet or exceed objective goals, troubleshoot solutions, or identify someone who can.
  • Build team cohesion by combining individual strengths, emphasizing shared success, and fostering openness and belonging.
  • Communicate the team’s vision, break larger goals into milestones, and use knowledge of team members’ motivations to foster excellence.
  • Build relationships with new and established team members, collaborate fairly across groups, and deliver candid feedback constructively.
  • Prioritize work and determine which issues require immediate attention and action.
  • Foster a safety culture for team members, pets, and clients, seek feedback, and develop action plans to address concerns.
  • Understand factors contributing to quality of care and strengthen them throughout the clinic.

Desired Qualifications

  • Previous experience in a managerial role within a veterinary clinic or similar healthcare setting is preferred.

About the Company

Bond Vet

Urgent and primary pet care clinics

Bond Vet runs a chain of veterinary clinics offering both urgent and primary pet care across major cities. It blends pre-scheduled wellness visits with walk-in care, and provides telehealth, a pet portal for medical records, and an on-site pharmacy. The company operates with a doctor-led approach in calm, modern clinics and uses tech-enabled operations to streamline scheduling and communication. Its goal is to make high-quality veterinary care more accessible by bridging routine care and emergencies within one network.

Company size
201-500
Company stage
Growth Equity (Venture Capital)
Total funding
$245M
Headquarters
New York City, New York
Founded
2019

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