Office Clerk
Lowes Foods Grocery Stores
Office Clerk
Lowes Foods Grocery Stores
Regional supermarket chain with community concepts
To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.
1. Sales, Cash and Invoice Accounting
a. Prepare weekly cash report and accompanying documentation.
b. Maintain sales related information.
c. Process invoices and transfers as assigned.
d. Process beer/wine payments.
2. Cash Related Activities
a. Prepare bank deposits according to policy.
b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
c. Handle payroll check approval/cashing according to company policy.
d. Ensure that an accurate daily cash count is completed.
e. Process guest needs such as money orders, stamps, lottery tickets, etc.
f. Process returned checks according to policy.
3. Cash Office Security
a. Ensure the security of the cash office and store funds.
b. Maintain accountability standards of cashier tills.
c. Maintain supplies needed for front end and cash office.
4. Cashier/Guest Service Clerk Performance Reports
a. Monitor and analyze the Operator Activity Report.
b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. Perform all other duties as assigned by management.
1. Friendly, outgoing personality.
2. Ability to work well with others.
3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. Ability to read and understand information and direction.
5. Knowledge of front end operations.
6. Ability to supervise people including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. Effective communication and guest service skills.
9. Must be at least 18 years old.
10. Ability to stand for extended periods of time.
11. Demonstrate successful use of math skills.
12. Ability to work well with computers.
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Regional supermarket chain with community concepts
Lowes Foods is a regional grocery chain serving North Carolina, South Carolina, and Virginia with about 100 stores that offer groceries, fresh foods, prepared foods, and fuel at some locations. Its stores use in-house concepts like Chicken Kitchen, SausageWorks, Pick & Prep, and Community Table, along with value formats such as Just$ave, to enhance the shopping experience. It differentiates itself through a community-focused approach and distinctive store concepts developed from customer and manager input, rather than relying only on price. Its goal is to bring community back to the table by delivering quality products, good value, and friendly service through differentiated store formats and experiences.
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