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Teleperformance Spain

Runs multilingual customer support and sales services

Team Leader - Tech Sales Manager for Cloud

Sales Development RepresentativePosted on Nov 9
Full-timeBarcelona, Spain

About the Job

Requirements

  • Proven background in Tech SaaS sales, enterprise software, or cloud ecosystem business development, with demonstrated ability to manage high-velocity sales pipelines.
  • Solid working knowledge of cloud computing models (Infrastructure as a Service, Platform as a Service, and Software as a Service) and data infrastructure, with the ability to engage credibly with technical stakeholders and pre-sales engineers.
  • In-depth expertise in modern consultative selling and qualification frameworks, including BANT, MEDDPICC, and Challenger Sales.
  • Advanced experience with Salesforce, sales engagement tools such as Outreach and SalesLoft, account intelligence platforms, and Google Workspace.
  • Bachelor's degree (BA/BS) in Business, Computer Science, or Marketing, or equivalent practical experience.
  • Fluency in spoken and written English and an additional EMEA language where applicable; German is preferable.

Responsibilities

  • Lead, inspire, and manage a team of Tech Business Development Representatives to meet and exceed qualified pipeline targets and revenue milestones across Cloud solutions.
  • Partner with Digital Customer Engineers and technical specialists to streamline qualification workflows, ensuring BDRs capture architecture requirements and technical hurdles before handoff for technical evaluation and solution prototyping.
  • Develop technical sales capability through regular one-to-one sessions, call shadowing, and deal clinics. Coach BDRs on value-based consultative selling, multi-threading senior technical buyers, and objection handling across the Cloud stack.
  • Own weekly pipeline pacing, forecasting, and Salesforce customer relationship management hygiene. Analyze conversion bottlenecks, lead-funnel metrics, and campaign performance to drive sales interventions and accurate stage progression.
  • Collaborate with Partner Managers, field sales representatives, and marketing teams to align outbound campaigns with regional demand generation, technical briefings, and partner-led initiatives.
  • Identify training needs, conduct coaching sessions, call shadowing, and deal clinics, and mentor team members in their personal, professional, and career development.
  • Cultivate an inclusive, high-performance, and resilient team culture that champions emotional intelligence, innovation, and adherence to company standards.

Desired Qualifications

  • Google Cloud certifications, such as Cloud Digital Leader or Associate Cloud Engineer.
  • Completion of internal leadership programs, such as the Bounce program.
  • Systematically optimize outbound cadences, qualification service-level agreements, and lead-to-opportunity conversion processes.
  • Foster collaboration between commercial BDR teams, Digital Customer Engineers, field sales representatives, and Cloud partner ecosystems.
  • Persuasively articulate complex technical and commercial narratives to internal teams, executive leadership, and prospective enterprise clients.
  • Lead with empathy, self-awareness, and active listening to build interpersonal trust and maintain team motivation under pressure.
  • Appreciate diverse viewpoints, welcome feedback, and support an agile, inclusive team environment.
  • Evaluate pipeline data, qualification criteria, and conversion metrics to make informed, data-driven decisions.
  • Resolve deal blockers, technical friction points, and operational bottlenecks with practical, scalable solutions.
  • Drive creative prospecting strategies, explore new vertical opportunities, and demonstrate proactive problem-solving.
  • Leverage artificial intelligence concepts, sales automation tools, and machine learning insights to optimize outreach and representative productivity.
  • Analyze and interpret customer relationship management reports, dashboards, and conversion analytics to inform coaching and produce revenue forecasts.

About the Company

Teleperformance Spain

Runs multilingual customer support and sales services

Teleperformance Spain, also branded TP Spain, runs outsourced customer support and sales operations for international businesses. Its teams handle customer enquiries, account support, technical questions and business development through telephone, email, chat and other digital channels. Programs include digital advertising sales, advertiser onboarding and customer care for online services, with language-specific teams serving markets beyond Spain. The Spanish operation recruits for office-based, hybrid and remote roles, supported by training, quality management and client operations teams. The Spanish legal entity, Teleperformance España S.A.U., was incorporated in 1989.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
1989

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