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Huron

Global services firm enabling strategy, transformation

Workday Engagement Leader Senior Director - Higher Ed

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • A bachelor's degree in Business, Information Systems, Computer Science, Human Resources, Higher Education Administration, or a related field is required.
  • At least 10 years of experience in consulting, information technology, enterprise software, or digital transformation leadership is required.
  • At least 10 years of experience leading complex enterprise application implementations and transformation programs is required.
  • At least 10 years of experience working with software vendors, alliance partners, and executive sales organizations is required.
  • Prior Workday implementation or Workday ecosystem experience is required.
  • Previous consulting experience focused on HR, Finance, Student, Payroll, or Enterprise Transformation initiatives is required.
  • Experience serving Higher Education institutions, including colleges, universities, research organizations, or academic health systems, is required.
  • Demonstrated success leading large-scale cloud ERP, HCM, Finance, or Student transformation initiatives is required.
  • Experience with contract negotiations, alliance management, and complex sales pursuits is required.
  • Demonstrated experience serving as a trusted advisor to executive stakeholders is required.
  • Strong financial acumen, including engagement forecasting, budgeting, pricing, and profitability management, is required.
  • Experience managing large, geographically dispersed, and matrixed project teams is required.
  • Exceptional communication, facilitation, negotiation, and executive presentation skills are required.
  • Proven experience leading multiple projects and competing priorities simultaneously is required.
  • Willingness and ability to travel as required is required.

Responsibilities

  • Serve as the program executive and trusted advisor for Higher Education Workday engagements, preferably at R1 institutions.
  • Build and maintain strong relationships with C-suite executives, including CIOs, CFOs, and CHROs.
  • Partner with senior client stakeholders to align project objectives with institutional goals and strategic priorities.
  • Anticipate client challenges and proactively recommend solutions that drive operational improvement and long-term value.
  • Lead executive steering committees and governance discussions while providing strategic direction and status communication.
  • Serve as the senior escalation point for complex engagement, relationship, delivery, or governance issues.
  • Partner with Huron Managing Directors and Principals to serve as the Delivery Leader for large-scale Workday transformation engagements, including post-production support engagements.
  • Ensure successful execution across scope, timeline, budget, quality, and client satisfaction objectives.
  • Guide delivery teams through strategic decision-making, risk mitigation, organizational change management, and issue resolution.
  • Champion Huron implementation methodologies, delivery standards, and Higher Education leading practices.
  • Oversee program financial performance, including forecasts, margins, resource planning, billing, and overall engagement health.
  • Ensure delivery teams maintain accountability for project outcomes and client commitments.
  • Serve as a subject matter advisor on Higher Education administration, operations, and technology-enabled transformation.
  • Lead conversations around institutional effectiveness, workforce transformation, finance modernization, student administration, research administration, and shared services strategies.
  • Advise clients on industry trends, leading practices, regulatory considerations, and emerging opportunities within the Higher Education ecosystem.
  • Facilitate executive-level discussions regarding Agentic AI, future-state operating models, and digital transformation strategies.
  • Provide strategic guidance regarding Workday roadmap alignment and institutional adoption strategies.
  • Identify, cultivate, and expand strategic client relationships.
  • Partner with Managing Directors and leadership to drive account growth strategies.
  • Lead sales pursuits, executive presentations, proposal development, pricing discussions, and contract negotiations.
  • Identify additional opportunities across Workday, Digital, Enterprise Transformation, and Managed Services offerings.
  • Support alliance relationships and collaborate with Workday sales and leadership teams to drive mutually beneficial outcomes.
  • Contribute to revenue growth through cross-selling, upselling, and proactive business development activities.
  • Lead, mentor, and develop Engagement Leaders, Project Managers, Directors, and consulting teams.
  • Foster a high-performance culture focused on client success, collaboration, accountability, and continuous improvement.
  • Coach future leaders on engagement management, executive communication, delivery excellence, and business development.
  • Support recruiting, onboarding, professional development, and retention initiatives across the Workday practice.
  • Promote Huron's core values and leadership principles while developing future practice leaders.

Desired Qualifications

  • Experience serving as the program executive and trusted advisor for Higher Education Workday engagements, preferably at R1 institutions.

About the Company

Huron

Global services firm enabling strategy, transformation

Huron is a global professional services firm that helps organizations turn ideas into real results. It works with clients to develop practical strategies, improve how they operate, and speed up digital transformation, while also empowering people within the client organization to own their future. The firm achieves this by bringing diverse perspectives, inviting new ideas, and questioning the status quo to deliver lasting outcomes. In short, Huron guides clients from planning to execution so they can achieve sustainable success.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Amman, Jordan
Founded
2002

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