At least 2 years of experience in a Front Office or reception role.
Strong communication skills and a guest-service mindset, with warm, clear, and professional interactions.
Excellent English proficiency.
Proficiency with Opera Property Management System and Microsoft Office, including confidence with postings, check-ins and check-outs, and reporting.
Organized and detail-oriented, calm under pressure, and able to prioritize in a fast-paced environment.
Accurate cash handling and experience with end-of-shift cashier closing.
Flexible to work rotating shifts, weekends, and holidays, and able to collaborate with cross-functional teams.
Responsibilities
Take a clear handover by reviewing and aligning open items and priorities.
Open and verify the cashier, and run scheduled backup reports at specified times as required.
Monitor daily hotel status.
Ensure everything is arranged properly for the next day.
Update Opera for arrivals and departures, keeping data clean and current.
Coordinate with other departments, including Housekeeping, Maintenance, and Food and Beverage, on various matters.
Verify that the day's postings are completed promptly, pre-audit bills for the next day, and confirm department closures.
Perform check-outs and check-ins with complete information.
Respond promptly to reception channels, action guest requests, and record follow-ups for the next shift.
Desired Qualifications
Luxury resort experience is preferred.
Additional languages are a plus.
Knowledge of Santorini Island is a plus.
Sandblu Resort is currently in search of:
Front Office Agent
Crafting the Future of Luxury Hospitality in Santorini, we are the team behind one of Greece's most exciting and rapidly growing luxury hospitality group. Our expanding collection includes the award-winning Sandblu Resort, the first LXR Hotels & Resorts property by Hilton in Greece, Blu Syllogi, a carefully curated handpicked fashion collection, the iconic Blu Restaurant overlooking Santorini's breathtaking Caldera, Inspire Luxury Villas, and the upcoming luxury developments Heliotopos Luxury Caldera Suites & Restaurant, and a new beachfront destination.
At Sandblu, we are redefining ultra-luxury hospitality through excellence, innovation, and genuine Greek hospitality. As one of the few LXR Hotels & Resorts in Europe, we are proud to introduce a new benchmark of luxury to Greece while creating exceptional destinations where unforgettable guest experiences begin with outstanding people.
Take clear handover: review and align open items and priorities.
Open/verify cashier, run scheduled backup reports on specific timings as required.
Monitor daily hotel status.
Ensure everything is arranged properly for the next day.
Update Opera for arrivals/departures, keep data clean and current.
Coordinate with other departments (Housekeeping, Maintenance, F&B etc.) on several matters.
Verify postings of the day are done promptly and pre-audit next-day bills. Confirm department closures.
Perform check-outs and check-ins with complete information.
Respond promptly to reception channels, action guest requests and note follow-ups for next shift.
Requirements
At least 2 years’ experience in a Front Office/Reception role (luxury resort preferred).
Strong communication and guest-service mindset; warm, clear, and professional interaction.
Excellent English, additional languages and knowledge of Santorini Island are a plus.
Proficiency with Opera PMS and MS Office; confident with postings, check-ins/outs, and reporting.
Organized, detail-oriented, and calm under pressure; able to prioritize in a fast-paced environment.
Cash handling accuracy and end-of-shift cashier closing experience.
Flexibility for rotating shifts, weekends, and holidays; collaborative with cross-functional teams.
Benefits
Tailored Compensation: Salary package customized to fairly reflect your profile and expertise.
Staff Residences: Shared accommodations of up to 2 pax, with comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.
All-day Meal Plan: Balanced and freshly prepared meals (breakfast, lunch, dinner), served in welcoming staff dining setting.
Exclusive Staff Privileges: Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.
Pathway to Growth & Development: Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.
Recognition & Rewards: Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose.
Our success is built on our people. Guided by our core values of kindness, integrity, teamwork, and authentic hospitality, we foster a supportive and inspiring work environment where every team member has the opportunity to learn, grow, and build a rewarding long-term career. We invest in our people by providing quality accommodation, three daily meals, inclusive work environment, continuous training and development, and exciting career opportunities across our expanding portfolio of luxury hospitality brands.
If you are passionate about delivering exceptional service and aspire to be part of an ambitious team shaping the next chapter of luxury hospitality in Santorini, we would love to hear from you.
RMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.