INACTIVE
Full-Time
Implementation Consultant
Posted on 4/14/2024
Enhances educational experiences with technology
Education
Compensation Overview
$63,000 - $80,000Annually
Mid
Remote in USA
Required Skills
Communications
Requirements
- Bachelor's degree in finance, business administration, information technology, or related field
- 4 or more years relevant experience working in project teams in software installation/implementation and/or higher education industry experience
- Demonstrated experience conducting presentations, conducting one-on-one and/or on-the-job training, classroom training and/or online training
- Proficient in all Microsoft Office applications
- Ability to quickly learn new technologies
- Software troubleshooting skills
- Proven effective listening skills
- Demonstrated ability to work in team and matrixed environment
- Clear, effective oral and written communication skills
- Fluency in written and spoken English
Responsibilities
- Assisting in the business process analysis and modeling to ensure clients adopt best practices that streamline operations
- Participating in the full scope of implementations including analyzing the customer’s business processes, configuring application to meet those customer’s needs, conducting end user training, leading user acceptance testing/training, and providing go-live support
- Following the use of prescribed Anthology implementation methodology, understanding key activities and deliverables for both client engagements as well as internal projects
- Documenting current client business processes to incorporate into successful solution design and identifying gaps or areas of concerns
- Driving continuous process improvement in the implementation methodology and best practices
- Assisting in post go-live service calls and continued training of customers that are live on Student and serving as advocate for clients
- Participating in continuous learning for product release readiness
- Participating in company initiatives that drive client success
Blackboard Learn by Anthology is an educational technology service that enhances teaching and learning experiences through dynamic, data-informed interactions. It facilitates student and faculty engagement to drive better outcomes and support learner success.
Company Stage
IPO
Total Funding
$134M
Headquarters
Boca Raton, Florida
Founded
1997
Growth & Insights
Headcount
6 month growth
↓ -3%1 year growth
↓ -6%2 year growth
↓ -28%INACTIVE