OR Scheduling Clerk
Kaiser Permanente
OR Scheduling Clerk
Kaiser Permanente
Integrated healthcare provider and payer platform
Description
Responsible for surgery scheduling in perioperative settings. The OR Scheduling Clerk must be efficient and effectively use the resources surrounding operative events by accurate and timely scheduling of cases, personnel and materials according to policies, procedures and guidelines. The OR Scheduling Clerk must review perioperative data to identify and gross inaccuracies and missing data elements.
Essential Functions\:
• Maximize operating room utilization by appropriately booking the right type of surgery cases by priority and length of time using case management software.
• Create, move, cancel, and reschedule cases for multiple service lines as needed; keep surgery schedule and wait list updated daily, adhering to the local turnaround policy and guidelines.
• Perform specific operating room scheduling functions using current computer systems and software.
• Manage/edit case depot as needed.
• Communicate changes to the appropriate personnel and other departments.
• Utilize protocols to determine and communicate proper patient prep, including utilizing appropriate systems to check patient record and coordinate necessary lab tests and Rx, inform of cost share obligations, identify/document any medication allergies and conduct screening questionnaires.
• Independently problem-solve issues and maintain detailed records and statistics. Submit monthly statistical reports on Excel.
• Provide assistance to surgical patients by coordinating their surgical dates; write letters to members concerning surgery issues as needed.
• Other duties as assigned.
Grade\: 06
Description
Responsible for surgery scheduling in perioperative settings. The OR Scheduling Clerk must be efficient and effectively use the resources surrounding operative events by accurate and timely scheduling of cases, personnel and materials according to policies, procedures and guidelines. The OR Scheduling Clerk must review perioperative data to identify and gross inaccuracies and missing data elements.
Essential Functions\:
• Maximize operating room utilization by appropriately booking the right type of surgery cases by priority and length of time using case management software.
• Create, move, cancel, and reschedule cases for multiple service lines as needed; keep surgery schedule and wait list updated daily, adhering to the local turnaround policy and guidelines.
• Perform specific operating room scheduling functions using current computer systems and software.
• Manage/edit case depot as needed.
• Communicate changes to the appropriate personnel and other departments.
• Utilize protocols to determine and communicate proper patient prep, including utilizing appropriate systems to check patient record and coordinate necessary lab tests and Rx, inform of cost share obligations, identify/document any medication allergies and conduct screening questionnaires.
• Independently problem-solve issues and maintain detailed records and statistics. Submit monthly statistical reports on Excel.
• Provide assistance to surgical patients by coordinating their surgical dates; write letters to members concerning surgery issues as needed.
• Other duties as assigned.
Grade\: 06
Basic Qualifications\:
Experience
• Minimum two (2) years Surgery Scheduling in either OR or Clinic setting
Education
• High School Diploma or General Education Development (GED) required.
License, Certification, Registration
• N/A
Additional Requirements\:
• Completion of basic anatomy/physiology class as it relates to surgical pre- and post-operative diagnoses and procedures or equivalent experience
• Completion of medical terminology class or equivalent experience (must pass medical terminology test)
Basic Qualifications\:
Experience
• Minimum two (2) years Surgery Scheduling in either OR or Clinic setting
Education
• High School Diploma or General Education Development (GED) required.
License, Certification, Registration
• N/A
Additional Requirements\:
• Completion of basic anatomy/physiology class as it relates to surgical pre- and post-operative diagnoses and procedures or equivalent experience
• Completion of medical terminology class or equivalent experience (must pass medical terminology test)
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Integrated healthcare provider and payer platform
Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.
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