K

Kaiser Permanente

Integrated healthcare provider and payer platform

OR Scheduling Clerk

Clinical Support & Patient AdministrationPosted on Nov 13
Full-timeSan Jose, CA, USANo salary listedIn-person

About the Job

Requirements

  • At least two years of surgery scheduling experience in an operating room or clinic setting.
  • A high school diploma or General Education Development (GED) is required.
  • Completion of a basic anatomy and physiology class related to surgical pre- and post-operative diagnoses and procedures, or equivalent experience.
  • Completion of a medical terminology class or equivalent experience, and passing a medical terminology test.

Responsibilities

  • Maximize operating room utilization by booking appropriate surgery cases according to priority and duration using case management software.
  • Create, move, cancel, and reschedule cases for multiple service lines, and update the surgery schedule and wait list daily in accordance with local turnaround policies and guidelines.
  • Perform operating room scheduling functions using current computer systems and software.
  • Manage and edit the case depot as needed.
  • Communicate changes to appropriate personnel and other departments.
  • Use protocols to determine and communicate patient preparation requirements, check patient records in appropriate systems, coordinate necessary laboratory tests and prescriptions, inform patients of cost-share obligations, identify and document medication allergies, and conduct screening questionnaires.
  • Independently resolve issues and maintain detailed records and statistics; submit monthly statistical reports using Excel.
  • Assist surgical patients by coordinating surgery dates and writing letters to members about surgery issues as needed.
  • Perform other duties as assigned.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

Recently Posted Jobs

Explore more opportunities at Kaiser Permanente

See more jobs