Senior Program Manager - Long Term Planning and Forecasting

Description

We are seeking an experienced Senior Program Manager to own the strategic vision and execution for how Amazon's business customers interact with LTPF forecasts and plans. As a senior leader within the LTPF, you will be responsible for defining the multi-year roadmap for customer engagement, ensuring that business stakeholders across Amazon can seamlessly access, understand, and act upon our forecasting outputs. In this role, you will manage the lifecycle of complex, cross-functional programs that transform how Operations, Stores, and Finance teams leverage LTPF insights for strategic decision-making. You will work with scientists, economists, engineers, and business customers to architect the customer interaction experience, including viewing capabilities, auditing tools, what-if analysis frameworks, and forecast intervention workflows.

This role might be for you if you have interest and experience in:
- Driving cross-functional alignment on demand insights that impact Amazon's topline growth
- Defining multi-year program vision and strategy while balancing short-term execution
- Regularly presenting to VP and SVP level leaders
- Prioritizing operational excellence work alongside feature delivery on a roadmap
- Showing strong business acumen with strategic, analytical, and critical thinking
- Managing planning calendars and strategic review mechanisms
- Driving organizational alignment across multiple teams and stakeholders



Key job responsibilities
As a Senior Program Manager in LTPF:
- You will architect the customer engagement experience, ensuring business stakeholders can seamlessly view, audit, and leverage LTPF outputs for strategic planning.
- You will lead innovation and use of customer-facing tools, what-if analysis frameworks, and forecast intervention workflows that enable the full business to incorporate strategic decisions into LTPF's forecasts and plans.
- You will serve as the strategic bridge between LTPF's technical outputs and diverse business stakeholders.
- You will own the end-to-end customer journey, from initial forecast consumption to what-if scenario exploration to submitting forecast interventions.
- You will gather insights, identify systemic gaps, and drive strategic initiatives to transform the experience.
- You will use data-driven insights to continuously improve how Operations, Finance, and Stores teams interact with LTPF.
- You will partner with cross-functional stakeholders to determine project priorities, manage the lifecycle of complex initiatives from concept to delivery, and negotiate resources.
- You will forge partnerships with Product, Tech, Science, and Operations teams to build enhanced capabilities.
- You will regularly present to Directors and VPs, publish strategic planning documents, and own quarterly and annual reviews with senior leadership.


A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan  

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!

At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The Long-Term Planning and Forecasting (LTPF) organization is dedicated to answering some of Amazon's most important strategic questions: Where will Amazon's growth come from in the next year? What about over the next five years? Which product lines are poised to grow significantly? Are we investing appropriately in our infrastructure? How do our customers react to changes in prices, product selection, or delivery times? Are our infrastructure investments optimal for the level of demand we expect?

Basic Qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.