Highway Brokerage Specialist

ABOUT US:

U.S. Multimodal Group (USMMG) is a company that specializes in providing comprehensive transportation and logistics solutions. The company operates across various modes of transport including truckload and intermodal, offering a seamless and integrated service to ensure efficient and timely delivery of goods. Its expertise lies in coordinating and managing complex logistics operations, catering to diverse client needs with customized solutions. By leveraging advanced technology, strategic planning, and a vast network of resources, U.S. Multimodal aims to optimize supply chains, reduce operational costs, and enhance overall customer service in the transportation sector.

U.S. Multimodal Group (Alliance Shippers) is hiring a Highway Brokerage Account Representative to run a full-cycle (cradle-to-grave) book of business. You'll prospect and close new shippers, quote and price freight, source and vet carriers, manage every load from tender to delivery, and keep customers coming back. Whether you've already built a book or you're early in your career with the drive to build one, this is a seat where your effort shows up directly in your earnings.

Must be legally authorized to work in the United States. Employment eligibility will be verified through E-Verify, and a background check is required.

Please note that we do not offer visa sponsorship or immigration support for this position. Applicants must be independently legally authorized to work in the United States without current or future employer sponsorship. Employment eligibility will be verified through E-Verify, and a background check is required.

The Role

You own the whole freight relationship: you win the shipper, you cover the load, you solve the problem at 2 a.m., and you collect the margin. No hand-offs, no silos.

Location: [Merriam, KS] / [Hybrid]
Reports to: [Director of Highway Brokerage]
Type: Full-time

Why USMMG

Top producers join us because we give them more ways to win and fewer reasons to lose a customer.

• More to sell. As a multimodal provider with Highway, Intermodal, and Drayage divisions, you can bring shippers solutions a single-mode broker can't and keep freight in-house when the market shifts.
• You keep what you build. Your accounts, your carrier relationships, your margin. Uncapped commission tied directly to the gross margin you generate.
• We train new talent. Early-career hires get structured onboarding, a mentor from our senior brokers, and a guaranteed base while they ramp up their book.
• Real support behind you. Modern TMS, load boards, carrier vetting and tracking tools, plus a team that backs you up on after-hours and peak-season coverage.
• A clear path up. Grow into Senior Account Manager, team lead, or a regional leadership role as your book grows.
• Speed over bureaucracy. Make pricing calls quickly, get answers from leadership directly, and spend your day on freight, not red tape.
  

What You'll Do

You'll run every stage of the freight cycle yourself, from first call to final invoice.

Win the business

• Prospect and close new shippers (manufacturers, distributors, retailers, and 3PL partners) through calls, email, LinkedIn, referrals, and industry events.
• Run discovery to learn each shipper's lanes, volumes, service needs, and pain points.
• Respond to spot quotes and RFPs with competitive, profitable pricing based on market data (DAT, Truckstop, or similar).
• Grow existing accounts by adding lanes, modes, and locations, including cross-selling USMMG Intermodal and Drayage.

Cover the freight

• Source, negotiate with, and book qualified carriers for FTL,  dry van, reefer, and flatbed shipments.
• Vet carriers for authority, insurance, safety ratings, and fraud risk before tender, following company compliance standards.
• Build a reliable carrier network on your core lanes to protect service and margin.

Execute every load

• Dispatch, track, and trace shipments from pickup to delivery; give customers proactive updates.
• Handle exceptions quickly (delays, breakdowns, rejections, detention, layovers, TONUs) and keep the customer informed.
• Resolve OS&D issues and freight claims with shippers and carriers.
• Keep all load, rate, and customer data accurate and current in the TMS.

Close the loop

• Collect and verify PODs and paperwork so loads bill on time.
• Work with accounting to resolve billing disputes, accessorial, and past-due receivables on your accounts.
• Review account performance with customers regularly and plan the next quarter's growth together.

WHAT WE OFFER:

• Offering a competitive salary (based on experience).
• Competitive commission plan.
• Benefits include PTO, Paid Holidays, medical, dental, and vision options (other elections available).
• Company paid Life Insurance and Long-term disability
• Company offers a 401(k) program with company match for eligible employees.
  
• Opportunities for career advancement and continued professional development.
• A dynamic, exciting, and mission-driven work environment.
  

Equal Opportunity Statement:

U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace. All qualified individuals are encouraged to apply.