Associate – Transfer Agency and Pooled Fund Oversight

At IMCO, our talent is among the best! IMCO offers a uniquely stimulating and rewarding environment where you can help build and drive organizational transformation, all while seeking to challenge yourself, learn, and grow your career.

Our culture is built on collaboration and passion, with a shared commitment to delivering lasting value to the clients we serve. Located in downtown Toronto, our vision is to be the partner of choice for Ontario’s public sector funds and to build a high-performing, value-driven asset management firm.

This job posting is for an existing vacancy. If you are ready to deliver best-in-class service and join a collaborative, motivated and fun team of professionals, IMCO offers the opportunity to do impactful work and broaden your expertise.  

If you’re looking to use your expertise to drive strategic outcomes, we’d love to hear from you.

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The Associate will support the ongoing operations and administration of IMCO Investment Pools, with a primary focus on transfer agency and pooled fund NAV oversight activities. The role will also support the ongoing administration of investment structures, including new pooled fund launches, client onboarding, process and control improvements, and operational initiatives. The Associate will collaborate with Investment teams, external administrators and other internal stakeholders to support accurate, timely and effective delivery of pooled fund operations.

The role reports to the Manager, Pooled Fund Oversight and Transfer Agency.

Key Responsibilities

• Validate pooled fund net asset values (NAV) and NAV per unit (NAVPU) produced by third-party administrators across various accounting book of record (ABOR) close frequencies. Investigate exceptions and prepare findings for review and approval, ensuring oversight is completed accurately and on schedule for client deliverables.

• Perform full-cycle transfer agency activities, including preparing and validating trade instructions and coordinating with administrators responsible for recordkeeping and fund accounting. Work with internal teams and external service providers to meet established cut-off times and resolve operational issues supporting client and business requirements.

• Perform reconciliations and oversight controls appropriate to fund strategies, investment types and established procedures. Investigate root causes of exceptions and escalate material issues.

• Support NAV impact analysis by collecting and analyzing data, investigating discrepancies and assessing potential impacts on ABOR. Maintain issue logs and supporting documentation to track resolution and follow up with administrators.

• Apply established quality-control and business continuity requirements to mitigate operational risk and ensure instructions to administrators are accurate, complete and consistent with applicable requirements. Escalate control issues promptly and support control enhancements.

• Support internal and external audits and financial statement preparation by gathering and providing supporting information and documentation in collaboration with management, administrators and business partners.

• Contribute to developing and maintaining processes, procedures, documentation and checklists to improve efficiency, consistency and control effectiveness. Identify opportunities to streamline and automate recurring activities and help implement and test approved improvements.

• Support client onboarding and changes to pooled fund processes, including data gathering, testing, documentation and coordination with relevant stakeholders.

• Participate in knowledge sharing and cross-training activities to strengthen team coverage and operational resilience.

• Perform other duties as assigned.

What do you need to succeed?

• A university degree in Accounting, Business, Finance or a related discipline.
• Relevant experience in investment management, fund accounting, investment operations, transfer agency or financial services is preferred. Candidates with a strong combination of relevant education, internship/co-op experience or demonstrated knowledge of investment operations will also be considered.
• Relevant professional designations or progress toward a designation such as CPA or CFA are considered an asset.
• Knowledge of fund accounting, investment operations and accounting principles is an asset. Familiarity with IFRS and pension or investment fund accounting is beneficial.
• Experience preparing, reviewing or processing instructions for transfer agents, fund accounting administrators or other investment service providers is an asset.
• Proficiency with Microsoft Office, particularly Excel, with strong analytical and problem-solving skills and the ability to investigate discrepancies, identify issues and contribute to process improvements.
• Self-motivated and curious, with a willingness to learn, take initiative, assume increasing responsibility and identify opportunities to improve processes and controls.
• Ability to consistently deliver accurate, high-quality work in a fast-paced environment while managing competing priorities, tight deadlines and ad hoc Strong written and verbal communication skills, with the ability to clearly communicate issues and findings to internal and external stakeholders.
• Strong attention to detail, organizational skills and commitment to accuracy.
• Demonstrated ability to collaborate effectively within a team and work with internal stakeholders and external service providers.

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The base salary range for this position is CAD $70,000.00 - $100,000.00. The placement within the range is determined by the range of market pay for the specific position, as well as the candidate's knowledge, skillset and experience relative to the requirements of the position and to internal peers. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you with the specific details for this position.

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We thank all applicants for their interest. Only those selected for an interview will be contacted.

Our hybrid work model prioritizes an office-first approach, encouraging employees to make the most of our collaborative workspace at 16 York Street, Suite 2400, Toronto, ON M5J 0E6. This welcoming environment fosters teamwork, connection, and professional growth. While flexibility remains a key component of our model, we believe that regular in-office engagement enhances productivity and strengthens our culture. Our approach supports a fulfilling lifestyle that balances professional ambition with personal wellbeing.

IMCO is committed to providing accommodation for people with disabilities throughout the recruitment process. If you require support, please let us know and we will work with you to meet your needs. Artificial intelligence (AI) tools may be used to support parts of our recruitment process, such as screening and assessments. However, all hiring decisions are made by our recruitment team. Candidates being considered for this position will be required to undergo background screening.