Head of Operations and Services
Siloam Hospitals Group
Head of Operations and Services
Siloam Hospitals Group
Private hospital network and healthcare provider
•Coordinate with the Operations Excellence Group Head HO regarding the implementation of Front Office Department initiatives/programs/projects to increase patient satisfaction including becoming an agent of change in the Hospital
•Establish control processes in providing services including creating a culture of continuous improvement.
•Collect data, analyze, compile reports, and evaluate complaints and suggestions for improvement from patients, patient families, or visitors so that can be used as a basis for determining service improvement initiatives/programs.
•Bachelor/master Degree from Healthcare Administration, Business Administration, or any related major
•Have minimum 5 years of experience in a similar industry/position or as a Project Manager
•Strong leadership skills to manage and inspire a diverse team of healthcare professionals and administrative staff.
•Strong analytical and problem-solving skills to address operational challenges and implement effective solutions.
•In-depth knowledge of hospital operations, including clinical and non-clinical areas, and experience with operational management.
[HATI-HATI PADA PENIPUAN]
Siloam Hospitals Group kembali mengingatkan untuk tetap berwaspada pada modus penipuan yang mengatasnamakan Siloam!
Siloam tidak pernah memungut biaya apapun maupun bekerjasama dengan agen perjalanan dalam proses rekrutmen.
Private hospital network and healthcare provider
Siloam Hospitals Group runs a large private healthcare network in Indonesia with 41 hospitals and many clinics across 23 provinces. It delivers inpatient and outpatient services to self-paying patients, corporate clients, insurers, and BPJS participants, generating revenue from room charges, procedures, consultations, pharmaceuticals, and diagnostics. The group focuses on high-complexity care in cardiology, oncology, neurology, neurosurgery, orthopedics, and gastroenterology, operating Centers of Excellence to coordinate advanced treatments, and uses a managed service model that lets hospitals be built with external capital while sharing revenue. Its goal is to expand access to high-quality private healthcare in Indonesia, strengthen specialized care, and maintain a broad, affordable service network for individuals, employers, insurers, and government programs, backed by JCI accreditation as a quality benchmark.
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